Your comments
Hi Cory,
Please check now! I believe I figured out and resolved the access issues with your event's digital library.
Thanks,
Arthur
Hi David,
Yes, you can send a group email at People -> Send Email: https://myanswers.com/vbs/manage/14414/send-email/
Blessings,
Arthur
Hi Devon,
I checked on your class and do see the issue with the missing print icon with Adult lessons 2-3. I'll raise it with my team and will let you know when I know more.
Thanks,
Arthur
Hi Missy,
You can access your July 2020 Mystery Island VBS here: https://myanswers.com/vbs/manage/10755/. I'm not seeing any 404s on your page; can you please provide the pages/links that broke for you?
Thank you,
Arthur
Hi Joshua,
Please also see the main ABC resources page here: https://myanswers.com/edu/resources/.
It looks like the KJV video and audio content can be accessed from the sidebar in the lessons. We don't yet have the KJV lesson content imported into ABC Digital, but the music and video files have made it over.
I apologize for the confusion—I had to do some digging myself to figure this out! Please let me know if you have any more questions or encounter any further issues.
Blessings,
Arthur
Sure thing! That's gone now as well.
Hi Cory,
I checked on your event and didn't see any issues with the downloads. You should be able to access your VBS Digital Resources here: https://myanswers.com/vbs/manage/14204/library/
Please make sure you are logged in so you are able to get to that page.
If you continue to have any issues or have any more questions, please let me know!
Blessings,
Arthur
Hi Vicki,
Unfortunately, we don't yet have that functionality for VBS Digital, just ABC Digital. We do have plans to add share links to VBS Digital, but those were delayed due to the COVID-19 reduction in staff. For now, you can invite the volunteers you want to send resources to as Teacher coordinators. They will only be able to access the digital library, none of the other online components of the VBS.
Please let me know if you have any more questions or issues!
Blessings,
Arthur
Yes, that is correct. The long text field label is not displaying on the forms at present. We have an active task for our UX designers to fix it. You can get around it in the meantime by placing a "Display Text" field above the long text box field, and use it as a label instead.
Customer support service by UserEcho
Hi Alan,
No, that's not possible, as the code behind the countdown is the same for every VBS event. Also, I checked on your timer and confirmed it is working. There is a live example on this page: https://myanswers.com/vbs/manage/13667/promotion-tools/.
If you are using a template-based website, please make sure to enable HTML and JavaScript in the module, otherwise, the code may be blocked from performing properly. There is often a button you can press to insert HTML code or otherwise turn on advanced editing. If you can't figure it out, your website provider should have support documentation to further assist you.
Blessings,
Arthur