new director can't access lesson downloads/materials
I added a new director but they can't download the material for the class lessons. Is there another step I am missing? I had them log out and back in as well as clear their chrome browser cache.
side note: I absolutely LOVE ABC digital. Please keep up the good work and let us know if there are other ways we can help!
Answer
Hello,
We have received similar reports of this issue and our team is currently investigating it. I apologize for the inconvenience this is causing you.
Thank you for your patience in this matter,
Ben Sherrick
Hi Ross,
This has been fixed! I just checked on your classes and confirmed that your second director can now download the resources.
Please let us know if you run into any more issues!
Blessings,
Arthur
Customer support service by UserEcho
Hi Ross,
This has been fixed! I just checked on your classes and confirmed that your second director can now download the resources.
Please let us know if you run into any more issues!
Blessings,
Arthur