1. ABC Digital
  2. Bugs
0
Fixed

new director can't access lesson downloads/materials

Ross 4 years ago • updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago • 2

I added a new director but they can't download the material for the class lessons. Is there another step I am missing? I had them log out and back in as well as clear their chrome browser cache.

side note: I absolutely LOVE ABC digital. Please keep up the good work and let us know if there are other ways we can help!

Answer

Answer
Fixed
Arthur L. (Answers in Genesis - Business Analyst) 4 years ago

Hi Ross,

This has been fixed! I just checked on your classes and confirmed that your second director can now download the resources.

Please let us know if you run into any more issues!

Blessings,

Arthur

GOOD, I'M SATISFIED
Satisfaction mark

Thanks to you and your team! you guys are awesome and I love the direction this material and access are going

Satisfaction mark by Ross 4 years ago
Started
Benjamin S. (Answers in Genesis - Technical Support Specialist) 4 years ago

Hello,

We have received similar reports of this issue and our team is currently investigating it. I apologize for the inconvenience this is causing you. 

Thank you for your patience in this matter,

Ben Sherrick

Answer
Fixed
Arthur L. (Answers in Genesis - Business Analyst) 4 years ago

Hi Ross,

This has been fixed! I just checked on your classes and confirmed that your second director can now download the resources.

Please let us know if you run into any more issues!

Blessings,

Arthur

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