Your comments
Hi Jessie,
I'm happy to report that this is now fixed!
Thanks for your patience as this fix took longer than expected due to COVID.
Blessings,
Arthur
Yes, please feel free to live stream our materials for your VBS. AiG is in full support of Digital VBS events. Stay safe and have a great VBS!
Blessings,
Arthur
Hi Bree,
Yes, you will still be able to access your VBS event. Just update your event date when it's been determined and everything should still work. If you do run into any issues though, we'll be happy to help!
Blessings,
Arthur
Yes, that is an acceptable use case. As long as you keep the materials within your church, you are free to distribute them however you would like.
Blessings,
Arthur
Hi Sandy,
Since your VBS event is on the Free tier, you are only able to access the Guides in the digital library, which were a preorder reward for your January order of "Mystery Island VBS: Super Starter Kit: Contemporary". Moving the date from June to July did not affect your access.
To get access to the full digital library for your event, I'd recommend upgrading to Digital Pro. Your Super Starter Kit came with a discount that was applied along with giving access to the guides. Your prices are $99 for Digital Pro and $39 for Digital Plus (Library content excluded). To upgrade your event, simply click the "Upgrade VBS Digital" link on your Dashboard.
Blessings,
Arthur
Hi Devon,
This has now been fixed. Thanks for your patience!
Blessings,
Arthur
Hi Lynne,
Sorry about that! The "Daily Theme Videos" were uploaded early on and were misnamed, so when the properly-named "Daily Scripture Videos" were uploaded, the files weren't caught and overwritten. Thanks for pointing that confusing situation out to us. we have now removed the duplicate videos from the Assembly Videos page.
Blessings,
Arthur
Hi Chelsea,
You can assign multiple teachers to a class, but they will all have equal access to the class. If you want to only have one teacher for each lesson, I'd recommend using the substitute feature. That way, you don't have any teachers set by default and you can manually add them for each lesson.
Please see the knowledge base for more information: https://myanswers.userecho.com/knowledge-bases/42-abc-digital-early-access.
Blessings,
Arthur
Hi Chelsea,
The highlight feature was designed for active use on a mobile device, such as helping a teacher keep their place during a lesson. The highlights are temporary and do not save to the lesson, and they do not show up when printing.
To highlight text, click the highlight icon so it turns yellow, then click on the text you wish to highlight.
Please let me know if you have any more questions or issues!
Blessings,
Arthur
Customer support service by UserEcho
While we don't currently support full integration with the free seasonal lessons, we do support postponing lessons, so you can skip a week or two in your schedule to accommodate them. We'd like to better integrate the seasonal lessons eventually, but it's lower down on our list of things to add and improve with ABC Digital.
Please let me know if you have any more questions!
Blessings,
Arthur