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Questions
Shared Lesson Generated Link
Our lessons are on Sunday and one of my teachers decided to send the shareable link the following Thursday but the link was not available. I assume there is a time limit to being able to generate this link. I would like to know is this link only available the day of the scheduled lesson or is there a specific time frame you are allowed to generate this link.
Thank you
Answer
Hi Chelsea,
You can generate the share links as soon as you have access to the lessons, but the links themselves only last for one week, so if generated too early, the links will expire. In this case, the links generated on Thursday expired on Tuesday. You can always generate new ones, but generally, I'd recommend you share them a week or less before the lesson is scheduled to be taught.
Please let me know if you have any more questions or issues!
Blessings,
Arthur
Ok. I may have not phrased my question accurately.
This past Sunday August 16th we had a class and our teacher decided to send out the link actually Wednesday the 19th but there was no option to create one. Is there a time limit on creating links after the lesson has been taught? I am aware the generated link only lasts a week.
Is the only option to generate these links available prior to the lesson and not after?
Hopefully this is more clear . Thank you for your time.
Hi Chelsea,
Yes, share links are only available for current and future lessons. If your schedule is out of sync I'd be happy to move it up if you let me know what Lessons/Dates your classes are on. Just let me know!
Blessings,
Arthur
Customer support service by UserEcho
Hi Chelsea,
Yes, share links are only available for current and future lessons. If your schedule is out of sync I'd be happy to move it up if you let me know what Lessons/Dates your classes are on. Just let me know!
Blessings,
Arthur