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E-mail required field
Could you please give us the option to make e-mail addresses required on all registration forms, please?
Good afternoon Chris,
Sure, happy to help you with that! The email address fields on your registration forms are now set to required.
Please let us know if you need anything else!
Arthur
AiG Web Support
I can not view a lot of the resources when i click them it says error 403
Hello, I am having issues will the resources, like the clip art, when I try to open them a page just appears saying error 403. Can you tell me why this is happening?
Good afternoon Susy,
Error 403 when downloading our materials means that the download links expired. To pull fresh links, simply refresh the page and they should work. Please try this and let us know if you have any continuing issues!
Thanks,
Arthur
AiG Web Support
Downloading a high resolution Zoomerang logo
I would like to download a high resolution logo from the Zoomerang VBS to use on a large yard banner. Where can I find this?
Good morning J,
You can find high-res logos on the Zoomerang resources page here: https://answersingenesis.org/vbs/zoomerang/resources/. The EPS files are designed for PhotoShop/Illustrator.
Please let us know if you need anything else!
Arthur
AiG Web Support
Printing Error - Only Receiving Blank Pages
How do I print student information? Or Name Tags?
Every time I try to print, I only receive a blank page.
Craft Items
I am having trouble locating items to print off. Right now I am specifically looking for craft items..spinner space patterns, game board pattern, etc.
Good afternoon! Those are located in the Resources downloads under Crafts.
https://answersingenesis.org/account/downloads/?q=zoomerang%20vbs%3A%20digital%20resources
Also, if you have VBS Digital Pro, you can download them here: https://myanswers.com/vbs/zoomerang/resources/craft/
Please let us know if you need anything else!
Arthur
AiG Web Support
Good afternoon Lisa,
There was not a profile image for the loggerhead turtles, but I just added one! You can see it at the bottom of the list of images here (this link goes to editing your Loggerhead Turtles class): https://myanswers.com/vbs/manage/28264/teams/.
Please let us know if you need anything else!
Arthur
AiG Web Support
how to add an extra opening
1) We want to add add a 20 min meal after opening for everyone. How do I do that?
2) How do I add an age group for registration that doen't participate in the same rotations. I am looking at 4yr olds?
3) I thought the digital version would give me ready to fill in items like door hangers, postcards that we could just print or have printed ourselves and flyers. I do not have the ability to create these from the just the logos
Good afternoon Sasha,
1) Unfortunately, we are not able to support customizing the time that each station begins. The parts of the schedule you can edit are:
- Session start time
- Session end time
- Session station length
- Opening/closing session times
From the Settings page, select Schedule to edit these. If your event's scheduling needs don't match up with this, you can note the difference in your public page description.
In your case, I would suggest editing your Opening length field to account for the mealtime afterward on your Schedule settings page: https://myanswers.com/vbs/manage/31607/schedule/settings/.
2) It looks like you have already set this up by setting your 4-K team to "Does not rotate". (https://myanswers.com/vbs/manage/31607/teams/)
3) Here are some printable promo materials for your use.
zoomerang-promo-poster.zip
zoomerang-fliers.zip
zoomerang-postcards.zip
Please note that some of the materials from the current VBS run are not uploaded to VBS Digital until after they sell out from our web store.
Please let us know if you have any more questions or issues!
Arthur
AiG Web Support
website is not working
For some reason I can't get pages to load.
Good morning Amanda,
Your Zoomerang VBS event is directly accessible here: https://myanswers.com/vbs/manage/29243/
I also cleared your watermarked PDF cache in case you were having issues with your downloads. If you're still having trouble accessing your VBS please let us know!
Thanks,
Arthur
AiG Web Support
how can you sort the volunteer roles so they're alphabetical
Good afternoon Christine,
You can sort your volunteer roles (https://myanswers.com/vbs/manage/30077/volunteer-roles/) by clicking the "≡" icon next to each role and dragging them up and down. I just sorted your roles alphabetically for you. Please let us know if you need anything else!
Arthur
AiG Web Support
change logo
Is there a way to change the logo on the student registration page? We like the Austrailia map hand print one better.
Good afternoon! Unfortunately, the logo is not customizable, though you can choose between one of three backgrounds for your public page in the settings here: https://myanswers.com/vbs/manage/32104/public-page/.
Please let us know if you have any more questions!
Arthur
AiG Web Support
Customer support service by UserEcho
