We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!
Will classes reassign if age is changed?
We will have PK4 through 5th grade, with 4-5 teams per grade. Using round robin assigning, if I have to change a grade or age, will the system reassign the student?
No, the automatic assignment happens when the student is registered. Students will not be automatically reassigned later.
If you add a new team, the "round robin" setting would assign new registrants in that new class first, until its enrollment catches up with the other teams for that grade. Then it would go back to rotating through the teams until they're filled.
If you remove a team, any students on that team will become "unassigned" and would need to be manually assigned to a new team.
can i customize which coordinators get email alerts
I've named several coordinators - publicity, decorating, drama, etc. but now all of these people are getting an email every time a new student registers. Is it possible for only the VBS director to get those email rather than all the coordinators?
Each coordinator can set their own email preferences. That's done on the "Email" page in the settings section of your event.
Form Fields- Error
Under "Settings" > "Forms" > "Family Information I am trying to edit the "Email" block so that an email is required when parents register. I am not seeing an option to edit that block or to delete it. Why can I do this with other items under "Family information", but not the "Email" block?
We previously fixed email to be an editable field, but existing events were not affected by this change. I've manually changed the family information email field on your registration form over to both be editable and required. :)
Permission Form
Our students, entering 5th grade, need an extra permission form because we take them off-site. Is there a way to add a permission form to the registration process?
If all you need is for parents to check a box giving permission, you can customize the registration form to include that. You'd need to include a note that this only applies to 5th grade.
If you need a permission slip filled out, you could add that information to the email they receive after registering, and include a link to a form they can print out and bring in. You'd need to create a form and put it in a publicly accessible place on the internet.
Instructions for updating the email and including a link can be found here:
Can I include links or attachments in the registration email?
Excel download problem
We are testing our online registration. I have four test students registered. When I tested the excel download I see that several of our fields are not appearing in the spreadsheet (ie. street, birthdate, etc.), several are appearing under the wrong column headings (state, zip, phone) and some column headings are appearing that I deleted. Also, one person who helped "test register" said that the birthday calendar was "glitchy" and she didn't have a "submit" button when she attempted to register a second child (that child doesn't appear in our registered list)
When will the VBS Director be available for Camp Kilimanjaro?
Our 2017 VBS begins on June 5th. The VBS Director with online registration is a critical part of our VBS with over 100 students.
Adult/Teen Registration
Please consider adding a simple registration form for the teen & adult classes as well - name, address, and contact information would be helpful.
I pulled this part of your comment into a new thread to make it easier for other people to find and comment on it. Other comments will help us gauge how many people would find a feature like this useful.
You can add "adult" and "teen" age groups to the participant registration form. Of course, this still isn't ideal as you need a lot more information about children than you do for adults.
I have passed your idea on to the team for consideration. At this point, I think it is unlikely that we'll be able to get a feature like this completed for this year.
How can I edit the registration confirmation message?
Click the Promote tab, then click Edit Student Welcome Email and/or Edit Volunteer Welcome Email to edit the message that sends upon registration.
Is there a way to designate that the grade on the form is the grade "entering"and not current?
You could rename the age groups to be something like "Entering 1st Grade," "Entering 2nd Grade," and so forth. That would be done from the "Age Groups" page in the settings section.
Another option would be to include a message on the form. This would be done from the "Forms" page in the settings section. You can create a new field on the student form labeled something like "Note to parents." You would want to define it as a "Display Only Text" field type, and enter your message in the content box. Once created, you can move it to just above the age group field.
video embed
Can you provide the embed code for the VBS video? We'd like to post it on our various media channels separate from the public page.
We have that video available on YouTube. You can embed the video from there. https://www.youtube.com/watch?v=XQNvokvEoBw
Customer support service by UserEcho
