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Duplicate Names Merge or Delete
Is there a way to filter duplicate names and merge them if they are the same versus trying to figure out which one to delete?
Hello Michelle,
Unfortunately, you are going to have to delete duplicates, as there is no merge function for these duplicate names.
Best wishes,
Tanner
AiG Web Support
I cannot find the Color Cross when I click the link on Day 4 of Jungle Journey.
Hello Pat,
This can be found by going to the Library tab on your VBS page. Once there, scroll down and select "See Now" under Teaching, select the age group you need, then download the "Daily Materials" .zip folder. The color cross pattern can be found in that folder.
Best wishes,
Tanner
AiG Web Support
How do I change our church website link?
Hello. Our public page currently has the wrong link to our church website. How do I get that changed?
Hello Rachel,
I can help you with that! You can change certain organization settings from
https://myanswers.com/manage/organization/. If you can't see that setting for some reason, feel free to reach out to us at websupport@answersingenesis.org with the specifics for your organization, and we can help you edit that on our end.
Best wishes,
Tanner
AiG Web Support
how can I print my schedule?
Hello Tami,
You can go to the "Schedule" tab and select "Print Schedule" under whichever type of schedule you would like to print (see picture below). It will help to have your age groups and teams tied together so, once kids register, they are filled to teams based on age groups, and those teams will show on the schedules.
Best wishes,
Tanner
AiG Web Support
director feedback
We just finished our VBS and I thought I saw a feedback form that the director is supposed to complete and return to AIG. Where can I find this so I can fill it out and move on from VBS this year? We had an AWESOME week. Thank you for your strong materials/lessons and all the great digital access! WOW!
Hello Charlene,
I am so glad you guys had a great VBS this year! You can find that Director Feedback Survey as the last item in the Director's checklist on myanswers.com/vbs/manage/. If you have any other questions or concerns, please let us know.
Best wishes,
Tanner
AiG Web Support
downloading songs and vidoes
How do I upload the songs and videos to google drive so I can use during VBS. Right now it takes an hour to upload one song or video to google drive. Then it won't play because even one video is too large.
PDF Guides
I have two guide books (science and crafts and pre-primary teacher) that say "generate a pdf," but will not come up in pdf form for me to print. All the other ones say "printable pdf" and open up as a pdf for me to print. Please help!
rearrange age groups
we left our some age groups when setting up our registration - is there a way that I can rearrange the order of them? It doesn't look like I can drag
Currently they are in order of 1st, 2nd, 4th, 4yo, 5yo, 3rd, 6th etc. thank you!
is there a spanish version?
I bought digital pro of the Jungle Journey and have a Spanish Mission trip coming up. Would love to have some of it for them to enjoy
Why isn't my team schedule showing up?
I can view and print my group schedule but I am not able to see my team schedule
Customer support service by UserEcho
