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Answered

How do I change the check in date. We do not enter students in the computer when they check in. We do it the next day because we do not have laptops or computers for check in. We are an evening VBS so it is done the next day.

Brenda Blackmon 2 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 weeks ago 1

How do I change the check in date? We do not enter students in the computer when they check in. We do it the next day because we do not have laptops or computers for check in. We are an evening VBS so it is done the next day.

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Under review

Edit or Hide Field on already Published Student Registration Form

tathone 3 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 weeks ago 1

I have a field on the student registration page that I would like to modify or at least hide.  The student form is already published and has been receiving entries, but we now want to change one of those fields.  It looks like I can't do that now that it is published?  Is this correct?  I thought that last year we were able to do that, but maybe I was mistaken about it.  Thank you for any help you can provide.

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Not a bug

Problems with accessing digitals

John Doyle 3 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 weeks ago 1

We paid for Digital Pro. But I can't access the digitals for our music or missions. Why not?

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Answered

Rosters

Sara Morris 3 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 weeks ago 1

How can I print each grade level roster individually instead of them being combined? For example: I only want the Kindergarten grade level full roster to print on one page not Kindergarten and First grade on one sheet together?  

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Answered

two VBSs

Mija 3 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 weeks ago 1

Our church has our VBS beginning next week and we agreed to host a VBS for a special needs group that is in our area for special needs adults. How can I create an online registration link for their VBS?

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Answered

drama video won't download

Lyn 3 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 days ago 1

Hello, The first two drama videos won't download but open up to a streaming. Is there a reason for this?  The other 3 downloaded fine.

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Answered

Why can't i manage my coordinators with VBS digital?

mrsschwandt 4 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 weeks ago 3
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Answered

How to remove a coordinator

mrsschwandt 4 weeks ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 3 weeks ago 1

How do I remove someone from the coordinator position if they are no longer able to volunteer?

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Answered

dashboard

a few questions:  I purchased Emerald Crossing, but accidentally copied the wrong event.  When I tried to fix it, I created a new Emerald crossing dashboard and both have the wrong information.  How can I delete the current two dashboards and start a correct one?  thanks!

and a second question, when is the Emerald Crossing promo video going to be available?  We would like to show it at last day of current VBS.  

thank you!

Tanya Glushko