We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!
Where can I preview the forms?
I've added some fields and I'd like to see how they appear.
Sure, go to Promote -> Edit Public Page -> Preview. (We're having some issues with the preview page though. If you encounter these, click Publish and View, then Unpublish afterwards.) The Register and Volunteer Sign Up buttons will take you to the publicly viewable forms.
Hi Carol, this is what we have right now on the volunteer form for volunteer areas once the VBS has started:
The ending time isn't showing up when I preview the Promote page.
I have inputted an ending time.
As we run in the afternoons as well, this is important.
This has been corrected. The end time is now displayed on the public page.
Coordinator - No Events Scheduled
I was invited to be a Coordinator but it states "You have no events scheduled" on my home page. What do I need to do to view our event and help the other Coordinator?
Donate Button from public web site
I looked for other comments about this functionality, but didn't see any. Do you know why the "Donate" button on the public site links back to the Director Checklist in the Digital Director, rather than the URL that I assigned in the page settings?
Can we go "Live"
Can we go Live with this version and will updates just occur? I have a late advertisement coming out the first of April and need registration available for it when it does.
Yes, if you publish the public page it will be publicly available, including registration if you've enabled that. (This is all under the "Promote" tab). And yes, we do our best to make updates as seamless as possible.
Check List Editing
May I add new items to my checklist? In other words, can I customize the list to fit my needs?
change date format
How do I change the date format and the font that appears on the public page?
Team Settings
Would like to remove Team Settings from the Student Registration Form entirely. Is this possible? I deleted all the teams, but the word "Teams:" still appears on student registration form. How can I remove this. I do not want parents to have the option to choose this setting.
The "Teams" field only appears in the admin, not on the public registration form. Parents will never see it. It is one of the methods available for you to assign or reassign students and volunteers to teams from within the admin.
You can customize the registration forms from the settings section, accessible from the settings link at the bottom of the left menu. The "Teams" field is automatically added when working with volunteers and students in the admin, so it can't be changed in the settings.
The system is not designed to function with no teams. You'll want to put at least one team back in, or you will likely run into errors with some functions of Director. The next software update, tentatively scheduled to happen in a few weeks, will prevent users from deleting all the teams, age groups, or rotation settings.
Back arrow
When I get into some pages (the page for editing My Address for example), there is a small back arrow that looks like it should take me back out of the form without saving. I've seen this in several places and it has never worked for me.
Customer support service by UserEcho
