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Form Fields- Error
Under "Settings" > "Forms" > "Family Information I am trying to edit the "Email" block so that an email is required when parents register. I am not seeing an option to edit that block or to delete it. Why can I do this with other items under "Family information", but not the "Email" block?
We previously fixed email to be an editable field, but existing events were not affected by this change. I've manually changed the family information email field on your registration form over to both be editable and required. :)
Permission Form
Our students, entering 5th grade, need an extra permission form because we take them off-site. Is there a way to add a permission form to the registration process?
If all you need is for parents to check a box giving permission, you can customize the registration form to include that. You'd need to include a note that this only applies to 5th grade.
If you need a permission slip filled out, you could add that information to the email they receive after registering, and include a link to a form they can print out and bring in. You'd need to create a form and put it in a publicly accessible place on the internet.
Instructions for updating the email and including a link can be found here:
Can I include links or attachments in the registration email?
Excel download problem
We are testing our online registration. I have four test students registered. When I tested the excel download I see that several of our fields are not appearing in the spreadsheet (ie. street, birthdate, etc.), several are appearing under the wrong column headings (state, zip, phone) and some column headings are appearing that I deleted. Also, one person who helped "test register" said that the birthday calendar was "glitchy" and she didn't have a "submit" button when she attempted to register a second child (that child doesn't appear in our registered list)
When will the VBS Director be available for Camp Kilimanjaro?
Our 2017 VBS begins on June 5th. The VBS Director with online registration is a critical part of our VBS with over 100 students.
Adult/Teen Registration
Please consider adding a simple registration form for the teen & adult classes as well - name, address, and contact information would be helpful.
I pulled this part of your comment into a new thread to make it easier for other people to find and comment on it. Other comments will help us gauge how many people would find a feature like this useful.
You can add "adult" and "teen" age groups to the participant registration form. Of course, this still isn't ideal as you need a lot more information about children than you do for adults.
I have passed your idea on to the team for consideration. At this point, I think it is unlikely that we'll be able to get a feature like this completed for this year.
How can I edit the registration confirmation message?
Click the Promote tab, then click Edit Student Welcome Email and/or Edit Volunteer Welcome Email to edit the message that sends upon registration.
Is there a way to designate that the grade on the form is the grade "entering"and not current?
You could rename the age groups to be something like "Entering 1st Grade," "Entering 2nd Grade," and so forth. That would be done from the "Age Groups" page in the settings section.
Another option would be to include a message on the form. This would be done from the "Forms" page in the settings section. You can create a new field on the student form labeled something like "Note to parents." You would want to define it as a "Display Only Text" field type, and enter your message in the content box. Once created, you can move it to just above the age group field.
video embed
Can you provide the embed code for the VBS video? We'd like to post it on our various media channels separate from the public page.
We have that video available on YouTube. You can embed the video from there. https://www.youtube.com/watch?v=XQNvokvEoBw
attachment
Is there an option to attached additional form for parents to sign-off on? i.e. health forms or permission forms? would be great to have this functionality. thanks.
We don't support attachments, but if you put the documents on a publicly accessible place on the internet you can link to them.
On the Promote page, there is an :Edit Student Welcome Email" button. Click that to edit the message that appears in the email and the "Thank You" page that appears following registration. If you put full links (including the http:// or https://) in your message they will appear as clickable links.
Registration page - Registration button
I have had more than one person say they can't access the registration page however I think it may be the registration button. Is there any way to make it "idiot proof"? You know like adding a "'click here to register" phrase or something. I am thinking they may not realize it is a button.
Thanks for your feedback, we've passed it on to the design team to look into making the registration button more prominent on the public page.
Also, if you add /register/ to the end of your public page URL you can give people links directly to the registration form.
Customer support service by UserEcho
