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0
Fixed

Allergy Concern and Medical Advisory buttons not staying checked

Shannon Graham 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 4

I noticed that the Allergy Concern and Medical Advisory buttons un-click themselves after the child is registered and won't stay clicked to alert you. However the information added by the parent is still available if you click on the button in that child's profile. Is this something that will be getting fixed soonish?

Answer

Our next scheduled update is still a few weeks away, but as this is a fairly important feature, we got approval to do an out-of-cycle patch for this problem. It should now be fixed. If things still aren't looking right, let us know.

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Completed

Payment options

Kev 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 2

Is there a functionality to the director to allow for payments to be taken either for items to purchase or for fees to be paid?

Answer

Now that links are supported in emails, you can use that to request payment. Details on how to do that can be found here:


Can I accept payment when students register?

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Answered

PLUS version launch date

UCity 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 4

When can I expect the PLUS version to go live? Our program starts the first week of June and I would like to give about 2 months for parents to pre-register (meaning that it would open the first week of April). My problem right now is that since I can't edit the registration forms until the full version is launched, I am cutting it very close to my projected pre-registration date.

Answer

Good news on that front. We made the ability to customize the registration forms available to beta testers today. There is a new option on the settings section, accessible through the settings link at the bottom of the left menu. There is a new "Forms" option in that section where you can customize the forms.

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Completed

Registration Payment

UCity 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 6

Will there be a feature to include payment for families in the registration process?

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Completed

Room Specification

Ryan 7 years ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 10 months ago 5

How do I specify by room name or number what room each activity will take place? That would be helpful to put on the schedule that the site generates, but I don't see a way to input that information.

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Answered

Student Team assignment What is Round Robin mean?

Dustin 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

Just curious what Round Robin means. Trying to decide if I should turn it on or off?

0
Fixed

Error with Team settigs

Dustin 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 3

I keep getting an Error message when trying to set up my teams. I first ran into the problem last week when I was adding teams. I thought it would be fixed by now. It's been almost a week and I get the same error message. Is this being worked on or is it something I am doing?

Answer

You have deleted all of your rotation stations. The teams page can't work without them. If you add your rotation stations, the teams settings will start working again.


The next update to the software will prevent users from deleting all their rotation stations to prevent this from happening.


BTW: I noticed your age groups aren't sorted. If you wish to sort them, they can be dragged-and-dropped into whatever order you choose. You can drag using the "four line" icon to the left of the age group.


If you run into more difficulty, please let us know right away so we can get things resolved for you quickly.

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Completed

Nametags

Angela Larson 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 3

Would it be possible to add a selection for printing name tags on Avery 5160 labels? We use those as our go to labels. Also I don't see a button to export the registration data, am I missing that? We send out a mailing after VBS and find that field very useful.

Answer

The ability to export your data to a CSV file is now available. There is a button on the Student and Volunteer pages.

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Completed

Team Roster

Angela Larson 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 7

I just Printed the Team Roster from the Manage Student Page. A couple of questions/concerns. First - and most important, I have a child registered with medical concerns but NO WHERE on the team roster does it indicate that. I feel is we are using that to keep track of teams allergy and medical information should be present on that. I haven't been able to find where that information imprinted so I can give that to team leaders and classroom teachers.


Also, we don't use all the check boxes for those purposes. Is there a way to customize them?

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Answered

Export Managed Students

eshea_ross 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

Is there an easy way to export a complete list of managed students with details?

Answer

Yes, go to People > Manage Students > Print Team Roster.