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Answered

How do I add a "role" for a Coordinator?

John 7 years ago updated by anny walker 7 years ago 4

How do I add a "role" for a Coordinator that is not in the pre-populated list?

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Answered

Team Totals

Angela Larson 7 years ago updated 7 years ago 2

Now that I have opened up registration and have gotten some in, I am wondering if there is a spot where I can see how many are registered for each "team"? More like a snap shot. I don't need to know WHO tis in each team at this point, just how many, and also a total total registered number. I can't seem to find it. thanks

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Answered

Email sent to those that register

Dustin 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 1

The email that is sent to those that register contains the Team name that that the child has been added to. Is there a way to turn that off. We may reassign the child to another team after more student are balanced out.

Answer

There are two emails sent out when someone registers through the public form: One to you (unless you choose not to receive it) and one to the person who registers. It is the one sent to you that will include the team assignment, as long as you have automatic team assignment enabled. The welcome email sent to the registrant does not include team information.

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Fixed

edit student information

Dustin 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 4

I have been trying to edit the birthdate of two students. It Is saving the month and day, but defaults to 2017 for the year. Am I doing something wrong?

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Answered

Deleting Students

Angela Larson 7 years ago updated 7 years ago 2

I have populated some students with "test" info and I would like to delete those students. Where do I do that?

Answer

You can do that from the "Manage Students" page. (From the main menu, click People, then Manage Students.)


  • First, check the box in front of the students you'd like to remove.
  • Then, in the "Select Action" box above the list, select, "Remove Students"
  • You'll be asked to confirm that you want to remove them. Click OK, and they'll be gone.

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Answered

How do I create a volunteer registration button/lnk?

jwc123 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 1

I've edited the volunteer registration form, but can't figure out how to make it live.

Answer

You can do that from the "Promote" page, accessible from the main menu. Under both the "Student Registration" and "Volunteer Registration" headings on that page, there is a toggle switches to enable or disable registration.

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Answered

Multiple roles

Laura 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 1

I have several folks who where several hats. Is there anyway to assign them to more than one role, like registration and snacks? They have the ability to select multiple roles when they register, but then it seems I can only assign them to one of those duties.

Answer

Currently, the tools on the "manage volunteers" page only support assigning a volunteer to a single role and team. (We are looking at improving this process.)


However, you can edit a Volunteer's record and manually add them to as many teams/roles as you need.


From the "Manage Volunteers" page, click on the volunteer's name. Then click "Edit." At the very bottom of the form, there are checkboxes for the teams and roles. Click the ones you want, and then click the "Edit Volunteer" button at the bottom of the page to save.

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Answered

Website for Donation - turn off

Laura 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 2

Can we get an off toggle added to the display of "Website for Donation"?

Answer

As long as you don't enter anything in that field, it won't show up on your public page.

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Answered

Need to change password

Laurie 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

I need to change my password, I currently can log in using facebook but want to change the password on digital director so this can not be done. When I put in my current one (facebook password) it says incorrect. I have tried forgot password but don't get an email.

Answer

Hi Laurie, because you were logging in through Facebook you do not have a password set in our system for your account. To create a password, you'll need to follow the link in the password reset email (I just sent one to you). It'll ask you to enter a new password and then re-enter it. Your account will then be accessible via email and password going forward.

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Declined

Can not edit medical concern on child registration form

Laurie 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

I want to edit medical concerns to simple text so the parents can type them in.

Answer

That is by design, and necessary for the system to work correctly. (The allergy information field also should not be changed, though it may not be protected on accounts created fairly in the beta test.)


The system needs to know two pieces of information about medical needs and allergies: 1) whether or not the student has any and 2) what they are. That is the purpose served by the "checkbox with details". The checkbox identifies the student as having allergies or a medical condition. If checked, the parent will be presented with a text field where they are prompted to enter the details. Without the checkbox, the system would incorrectly flag students as having allergies or medical needs if parents entered something like "None," "No" or "N/A" in the box.