Your comments
Hi Ellen,
I apologize for the delay in responding to you. We appreciate your bug report! I investigated this issue for you and believe I figured out what is going on.
https://myanswers.com/vbs/manage/10223/send-email/
The email body field here is displaying some odd behavior that is causing confusion, but it should still be usable via the following instructions while we investigate a fix.
- The Email Body field doesn't change the cursor to a pointer on hover.
- When the Email Body field is clicked on, nothing appears to happen even though the field is selected. Unlike the subject line, no cursor appears and begins blinking.
- You can still enter text at this point, but if you delete the text and deselect/reselect the field, text input is impossible without a refresh.
If you are still unable to enter text in the email body field, please let me know!
Thanks,
Arthur
Hello John,
Thanks for your feedback! ABC Digital provides a central location from which Directors, Teachers, and students/parents can interact with the curriculum.
Directors can access all the classes, Teachers can access the classes they have been added to by Directors, and students/parents can access the lesson material via this process:
https://answersingenesis.org/sunday-school/virtual-classroom-guide/
Please let us know if you have any more questions or issues!
Blessings,
Arthur
Hi Christia,
We don't support scheduling teachers for specific lessons. Teachers are added at the class level and have access to all of the lessons for that class. You can have multiple teachers on a single class, but we don't restrict access past that for them.
We do support substitute teachers, but that role is a one-off that only shares a specific lesson without the need for an account.
Blessings,
Arthur
Hi Amy,
I just updated your classes so their current lesson is set to Lesson 21 on Jan 3rd. Please let us know if you need anything else!
Blessings,
Arthur
Hi Amanda,
I checked on your class and saw it had Wednesday Ladies Bible Study Lesson 39: "A Bride for Isaac" postponed until Feb. 3rd, so I cleared that and updated your current lesson to Lesson 27. Feel free to go ahead and re-postpone the lesson until Feb. 3rd and the rest of the schedule will follow suit.
Please let me know if you need anything else!
Blessings,
Arthur
Hi John,
Thanks for your feedback! Unfortunately, ABC Digital does not currently support assigning teachers to specific lessons. You can either have a single teacher assigned to a class or multiple teachers assigned to it, but for individual lessons, we only support substitute teachers. That's intended as a one-off fill-in role, so it doesn't really fit your use case. Emails will send to each teacher each week by default, but those can be turned off in the email settings.
Instead, I'd suggest adding all your teachers to the class and then set up a separate shared spreadsheet so you can keep track of which teacher is teaching each week. I agree with you that would be a big improvement to the system and I'll pass on your request to our developers so they're aware, but I'm not able to promise anything.
Blessings,
Arthur
Hi John,
The subscription system is not yet implemented for ABC Digital, but you can rest assured that we are working on it as our top priority. It will be out soon, certainly within the next couple of weeks. Any classes you have won't be deleted and will have a week's grace period at the start, so you shouldn't face any interruptions.
Blessings,
Arthur
Hi Karen,
Yes, you will still have access to the content on the ABC Resources page via the printed codes. Those were set up to be used in tandem with the printed materials, whereas ABC Digital is intended to be a complete, fully digital solution. As such, most, but not all of the digital content will be available on the ABC Resources page, but ABC Digital will have everything. You won't have to purchase both the ABC Digital subscription and the Teacher Kits, but that is an option if it fits your use case.
Please let me know if you have any more questions!
Blessings,
Arthur
Hi Elizabeth,
I'm sorry to hear you have been having issues accessing your lessons. It should be resolved now, but please let me know if you experience any further issues!
Your class: https://myanswers.com/edu/12944/schedule/
Thank you,
Arthur
Customer support service by UserEcho
Hi Elke,
I checked on your account and saw you had redeemed a mix of ESV and KJV resources codes. The ESV content is accessible here: https://myanswers.com/edu/resources/ and the KJV content is accessible here: https://myanswers.com/edu/resources/v1/.
Please let us know if you need anything else!
Thanks,
Arthur