- VBS Digital
-
Questions
MUGF-QQWY-UG9V I get page not found on all my digital items. We moved VBS from June to July 13. Could that be the issue? Please advise ASAP. Thanks
We moved VBS from June to July 13. My digital library items say 404 page not found. Please advise, Thanks.
MUGF-QQWY-UG9V
Answer
Hi Sandy,
Since your VBS event is on the Free tier, you are only able to access the Guides in the digital library, which were a preorder reward for your January order of "Mystery Island VBS: Super Starter Kit: Contemporary". Moving the date from June to July did not affect your access.
To get access to the full digital library for your event, I'd recommend upgrading to Digital Pro. Your Super Starter Kit came with a discount that was applied along with giving access to the guides. Your prices are $99 for Digital Pro and $39 for Digital Plus (Library content excluded). To upgrade your event, simply click the "Upgrade VBS Digital" link on your Dashboard.
Blessings,
Arthur
Customer support service by UserEcho
Hi Sandy,
Since your VBS event is on the Free tier, you are only able to access the Guides in the digital library, which were a preorder reward for your January order of "Mystery Island VBS: Super Starter Kit: Contemporary". Moving the date from June to July did not affect your access.
To get access to the full digital library for your event, I'd recommend upgrading to Digital Pro. Your Super Starter Kit came with a discount that was applied along with giving access to the guides. Your prices are $99 for Digital Pro and $39 for Digital Plus (Library content excluded). To upgrade your event, simply click the "Upgrade VBS Digital" link on your Dashboard.
Blessings,
Arthur