Your comments

Good Afternoon Andrew,

The postcards are not part of Digital Pro. We don't provide them on the Resource DVD-ROM (aka digital resources), either. You will need to purchase them through the store and then add the address information and print them out.

I found invitation and save the date postcards. Here are the links:

Please reach out to us with further questions or issues!

Blessings,

Ben Sherrick

Good Morning Donna,

Yes, if you have upgraded to Plus you can invite as many people as you need to assist you. In VBS Digital, they are referred to as "Coordinators." A "Coordinator" is different from a "Volunteer." Coordinators are people who have access to VBS Digital to help manage your event. Volunteers are workers at your event, but they do not have access to work within VBS Digital. Someone can be both a coordinator and a volunteer.

To invite a coordinator, simply go to the People page and click the"Coordinator Settings." At the bottom of the page, there is an Add Coordinator section. Enter the person's email, choose their role, and click "Add Coordinator."

They'll receive an invitation email. When they click the link in the email, they'll be instructed to log in or create an account, and then they'll be authorized to manage your event.

The Coordinator page will also allow you to rescind invitations or remove coordinators from the event.

Please reach out to us if you have any further questions or issues!

Blessings,

Ben Sherrick

Hello Danielle,

Thank you for letting us know about this issue. I created a task for our Web Content team to review your report. I apologize for the inconvenience. Here are the two logos for Incredible Race:

  1. Facebook Cover Photo
  2. Facebook Post Photo

Please let know if you have any further questions or issues!

Blessings,

Ben Sherrick

Good Afternoon Karen,

I am happy to report that the teacher access issue has been fixed! Please let us know if you find any more content issues! Thanks!


Blessings,

Ben Sherrick

Hello Matt,

I am happy to report that the teacher access issue has been fixed! Please let us know if you have any further questions or issues.

Blessings,

Ben Sherrick

Good Afternoon Elaine,

Unfortunately, the top half is automatically generated as part of the email template. As such, that element cannot be customized for individual VBS events.

Please let us know if you have any further questions or issues!

Blessings,

Ben Sherrick

Good Afternoon Elaine,

After doing some testing with the student registration form, I found that when you select a birth year and need to change it, you must select the day again in order to update the year. The same thing happens when changing the month. 

So, to fix the issue of the year defaulting to 2020, use either of the following sequences when entering their birth date:  Month, Year, Day OR Year, Month, Day OR typing it manually by following the yyyy-mm-dd format. 

Please let us know if you have any further questions or issues. 

Blessings,

Ben Sherrick

Hello Anthony,

We don't yet have a set date for rolling this feature out, but it will certainly be on or before the full launch of ABC Digital. We let our users know in blog posts when we add big chunks of new content. You can track that here: https://myanswers.com/blog/abc/. For now, please email support@myanswers.userecho.com for any lesson changes. 

Blessings,

Ben Sherrick

Good Morning Iris,

I added the Unit 1 music/video access code to your account. To access your digital resources, please visit our ABC Resources page at https://myanswers.com/edu/resources.  

Here is a link specifically for Unit 1 Lesson 10: https://myanswers.com/edu/resources/adult/1/10/ . You will need to click on the Video icon on the left-hand side to pop out the video. 

Please let us know if you have any further issues or questions.

Blessings,

Ben Sherrick

Good Afternoon Hannah,

Thank you for your feedback! I have submitted your request to my Development team. One option that may help you would be making sure the print scale is set to 'fit the paper' when printing the downloaded PDFs.

That being said, we are planning on adding pre-formatted PDFs of the lessons that will look exactly like the printed books. But this is still in the works and may be available after the full release of ABC Digital.

Please let us know if you have any further questions! 

Blessings,

Ben Sherrick