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I can view all documents under coordinator account, but my teachers are unable to open all documents.

Matt 2 months ago updated by Ben Sherrick (Answers in Genesis - Technical Support Specialist) 1 month ago 3

Some documents are available for them to download or print, but other documents they are unable.  We are just starting the ABC Digital Beta for Unit 5.  Thank you so much for your hard work.  Blessings.

Answer

Answer
Answered

Hello Matt,

I am happy to report that the teacher access issue has been fixed! Please let us know if you have any further questions or issues.

Blessings,

Ben Sherrick

Is anyone working on this?  I posted this 3 weeks ago in the forums and haven't received any responses.  Thank you!

Will be answered

Hello Matt,


Yes, we are working on this issue. My apologies for not getting back to you sooner. Thanks for reporting this! I'll let you know when I hear any more on this fix.

Blessings,

Arthur

Answer
Answered

Hello Matt,

I am happy to report that the teacher access issue has been fixed! Please let us know if you have any further questions or issues.

Blessings,

Ben Sherrick