Your comments
Hello,
We will be adding the option to download full lesson content on or before the full release of ABC Digital. But for now, please visit our old Resources page at https://myanswers.com/edu/resources/v1/ .
Once the files are downloaded, you can copy or move the files to the usb drive. If the folder is zipped, you can extract the files to the usb drive as well. Please reach out to us with further issues or questions.
Blessings,
Ben Sherrick
Good Afternoon Andrew,
The postcards are not part of Digital Pro. We don't provide them on the Resource DVD-ROM (aka digital resources), either. You will need to purchase them through the store and then add the address information and print them out.
I found invitation and save the date postcards. Here are the links:
- Invitation Postcards - https://myanswers.com/vbs/manage/9396/order-supplies/?sku=11-8-027
- Save the Date Postcards - https://myanswers.com/vbs/manage/9396/order-supplies/?sku=11-8-026
Please reach out to us with further questions or issues!
Blessings,
Ben Sherrick
Good Morning Donna,
Yes, if you have upgraded to Plus you can invite as many people as you need to assist you. In VBS Digital, they are referred to as "Coordinators." A "Coordinator" is different from a "Volunteer." Coordinators are people who have access to VBS Digital to help manage your event. Volunteers are workers at your event, but they do not have access to work within VBS Digital. Someone can be both a coordinator and a volunteer.
To invite a coordinator, simply go to the People page and click the"Coordinator Settings." At the bottom of the page, there is an Add Coordinator section. Enter the person's email, choose their role, and click "Add Coordinator."
They'll receive an invitation email. When they click the link in the email, they'll be instructed to log in or create an account, and then they'll be authorized to manage your event.
The Coordinator page will also allow you to rescind invitations or remove coordinators from the event.
Please reach out to us if you have any further questions or issues!
Blessings,
Ben Sherrick
Hello Danielle,
Thank you for letting us know about this issue. I created a task for our Web Content team to review your report. I apologize for the inconvenience. Here are the two logos for Incredible Race:
Please let know if you have any further questions or issues!
Blessings,
Ben Sherrick
Good Afternoon Karen,
I am happy to report that the teacher access issue has been fixed! Please let us know if you find any more content issues! Thanks!
Blessings,
Ben Sherrick
Hello Matt,
I am happy to report that the teacher access issue has been fixed! Please let us know if you have any further questions or issues.
Blessings,
Ben Sherrick
Good Afternoon Elaine,
Unfortunately, the top half is automatically generated as part of the email template. As such, that element cannot be customized for individual VBS events.
Please let us know if you have any further questions or issues!
Blessings,
Ben Sherrick
Good Afternoon Elaine,
After doing some testing with the student registration form, I found that when you select a birth year and need to change it, you must select the day again in order to update the year. The same thing happens when changing the month.
So, to fix the issue of the year defaulting to 2020, use either of the following sequences when entering their birth date: Month, Year, Day OR Year, Month, Day OR typing it manually by following the yyyy-mm-dd format.
Please let us know if you have any further questions or issues.
Blessings,
Ben Sherrick
Hello Anthony,
We don't yet have a set date for rolling this feature out, but it will certainly be on or before the full launch of ABC Digital. We let our users know in blog posts when we add big chunks of new content. You can track that here: https://myanswers.com/blog/abc/. For now, please email support@myanswers.userecho.com for any lesson changes.
Blessings,
Ben Sherrick
Customer support service by UserEcho
Good Afternoon Liz,
Here is the link to purchase the Treasure Map with Medallion Stickers: https://answersingenesis.org/store/product/mystery-island-vbs-treasure-map/. Please let us know if you have any further questions or issues!
Blessings,
Ben Sherrick