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+6
Answered

When I try to open lesson it says, page not found 404. Can you help me?

niseidanmls 1 year ago updated by Lea 5 months ago 11
+2
Answered

Can not add field to VBS digital student form

Caleb Lawhorn 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 3

Hi! On my VBS digital dashboard, when I try to add a field to student registration form, I receive a page that says, "server error 500." Is there a way to fix this so I can continue preparing for VBS this summer?

+1

Accessing Digital Resources

Deb7 1 month ago 0

The digital version of the teacher's guide states that I can find the access code to access the digital resources on the "inside of the back cover" yet I am having trouble locating where this is exactly...?

+1

500 error

kreligood 3 months ago updated by Abbey 3 months ago 1

I am receiving a 500 error when trying to access my pages in the Director's guide for Wonder Junction.  Please help.

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+1

Autonomy to Change Lesson Plan Dates

Bri Gaines 6 months ago 0

Is there a way I can adjust lesson plans without having to contact support? As I understand, every time we renew our subscription, it messes with the lesson dates and we can never get them back correctly. Thanks!

+1
Completed

keep getting 404

keep getting "page not found" when i push for lesson 51.

Answer

Hello,


Yes, our apologies. We did have an issue on our end, and with our most recent patch update this afternoon, this issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate or download the PDFs. 

Blessings,

Benjamin Sherrick

+1
Answered

How to pay for ABC DIGITAL?

Trying to purchase 4 ABC DIGITAL classes.  How?

Answer

Hello Deanna,

Thank you for reaching out to us about purchasing ABC Digital. We’ll be activating the ability to start paying on January 2nd. Starting then, you will see a new dialog box that will allow you to set up your subscription.

There will also be a grace period until January 11th in case you're concerned about losing access if you don't start the subscription right away.

Please let me know if you have any more questions or issues!

Have a Happy New Year!

Benjamin Sherrick