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Answer

Hello,


Yes, our apologies. We did have an issue on our end, and with our most recent patch update this afternoon, this issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate or download the PDFs. 

Blessings,

Benjamin Sherrick

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Answered

How to pay for ABC DIGITAL?

Trying to purchase 4 ABC DIGITAL classes.  How?

Answer

Hello Deanna,

Thank you for reaching out to us about purchasing ABC Digital. We’ll be activating the ability to start paying on January 2nd. Starting then, you will see a new dialog box that will allow you to set up your subscription.

There will also be a grace period until January 11th in case you're concerned about losing access if you don't start the subscription right away.

Please let me know if you have any more questions or issues!

Have a Happy New Year!

Benjamin Sherrick

+1
Thanks

Thank you!

amanda 3 years ago updated by Arthur L. (Answers in Genesis - Senior Web Support Analyst) 3 years ago 1

Thank you for getting Unit 14 uploaded to the beta and thank you for including a PDF of the entire teacher book and the printable resources.  This is so amazing for me printing and for teachers viewing from home!  Keep up the good work!

Answer

Hello,

ABC Digital is currently using a 5-lesson access window, but last I heard, we will be changing it so that you don't lose access to past lessons, and new lessons will be unlocked on a per-unit basis. I don't have a time frame to provide as to when these changes will take effect, but in the meantime, if you have a specific need please let me know and I'll do my best to get you the content.

Blessings,

Arthur

+1
Thanks

New Feedback Response.

leb86 3 years ago updated by Arthur L. (Answers in Genesis - Senior Web Support Analyst) 3 years ago 2
You have new feedback from leb86@aol.com.
Reply to this email to contact user.
This a great platform and pretty easy to use. It would be nice if the lesson plans that show on the right hand side (after you click on each element of the lesson plan) had a larger text box or an option to print the entire lesson plan. The textbox as it currently is is rather small so you have to keep scrolling to see the entire plan.
Launch Hotjar to see more information about this response.

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Answer

Thanks for your feedback, Jeffrey!

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Answered

Where are the video clips?

luhart 4 weeks ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 4 weeks ago 1
Answer

Hello,

You can find the video resources by following the steps below:


  1. Sign into your VBS Event at https://myanswers.com/vbs/manage/
  2. From the dashboard, click on Library.
  3. Scroll down the list of resources until you reach Videos.

Please let us know if you have any further questions or issues! 

Benjamin

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Answered

How do I view all the lessons?

yiwu jiang 2 months ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 2 months ago 3

Hello, I am an ABC Digital subscriber. I only see a few lessons beyond the current date. Can I view all the other lessons?

Answer

The reschedule lessons feature currently only works as a postpone lesson feature and is full of bugs that don't make it really worth using. Too many rescheduled lessons can break the lesson schedule and cause the class not to load. That being said, you can contact us to change your current lesson for you any time that you need it.


I have changed your class to be on lesson 18 on July 10. If you have any other questions or issues, please let us know!

Best wishes,
Tanner

AiG Web Support

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Completed

Can we link a QR code for registration?

Answer

Good afternoon Shannon,

Yes, while we don't have that functionality within VBS Digital, you can absolutely create a QR code that points to your registration page and use it on your printed materials.

Public page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/

Student registration page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/register/

Volunteer registration page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/volunteer/

You can create the codes themselves using a variety of tools and software, like Adobe InDesign or a free website like https://www.qr-code-generator.com/.


Please let us know if you have any more questions or issues!

Blessings,

Arthur

AiG Web Support

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Answered

door hangers

Andrew Wells 2 months ago updated by Arthur L. (Answers in Genesis - Senior Web Support Analyst) 2 months ago 1

How do I put my information on the back of the door hangers I ordered?

0
Answered

Updating to Digital Pro

MelClarkNGVBS 2 months ago updated by Arthur L. (Answers in Genesis - Senior Web Support Analyst) 2 months ago 1

Hello, Our VBS team has already purchased VBS Digital Plus, but we now see it to be beneficial to update to Digital Pro. As I enter my code it says it is free but does not upgrade. Any other ideas on what we can try? It did ask for a discount code but I was not sure what that was. 

Answer

Good afternoon,

Sure, happy to help you with that! Your Zoomerang VBS event should have full Pro access now. Please let us know if you need anything else!

Blessings,
Arthur

AiG Web Support