I cannot open the digital material for Unit 10 even after entering access code. Just get a screen that has abot 500 across it. It just says there are technical problems. When will this be fixed
Hello,
Yes, our apologies. We did have an issue on our end, and with our most recent patch update this afternoon, this issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate or download the PDFs.
Blessings,
Benjamin Sherrick
How to pay for ABC DIGITAL?
Trying to purchase 4 ABC DIGITAL classes. How?
Hello Deanna,
Thank you for reaching out to us about purchasing ABC Digital. We’ll be activating the ability to start paying on January 2nd. Starting then, you will see a new dialog box that will allow you to set up your subscription.
There will also be a grace period until January 11th in case you're concerned about losing access if you don't start the subscription right away.
Please let me know if you have any more questions or issues!
Have a Happy New Year!
Benjamin Sherrick
Thank you!
Thank you for getting Unit 14 uploaded to the beta and thank you for including a PDF of the entire teacher book and the printable resources. This is so amazing for me printing and for teachers viewing from home! Keep up the good work!
Is there a way to access prior lessons for a unit?
Hello,
ABC Digital is currently using a 5-lesson access window, but last I heard, we will be changing it so that you don't lose access to past lessons, and new lessons will be unlocked on a per-unit basis. I don't have a time frame to provide as to when these changes will take effect, but in the meantime, if you have a specific need please let me know and I'll do my best to get you the content.
Blessings,
Arthur
New Feedback Response.
|
You have new feedback from leb86@aol.com. Reply to this email to contact user. |
||||
|
||||
|
Launch Hotjar to see more information about this response.
If you no longer wish to receive these emails, you can do so by disabling the "Email Forwarding" option in Incoming Feedback. |
||||
Thanks for your feedback, Jeffrey!
How do I view all the lessons?
Hello, I am an ABC Digital subscriber. I only see a few lessons beyond the current date. Can I view all the other lessons?
The reschedule lessons feature currently only works as a postpone lesson feature and is full of bugs that don't make it really worth using. Too many rescheduled lessons can break the lesson schedule and cause the class not to load. That being said, you can contact us to change your current lesson for you any time that you need it.
I have changed your class to be on lesson 18 on July 10. If you have any other questions or issues, please let us know!
Best wishes,
Tanner
AiG Web Support
Can we link a QR code for registration?
Good afternoon Shannon,
Yes, while we don't have that functionality within VBS Digital, you can absolutely create a QR code that points to your registration page and use it on your printed materials.
Public page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/
Student registration page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/register/
Volunteer registration page: https://mtzionbaptistmyanswers.myanswers.com/zoomerang/volunteer/
You can create the codes themselves using a variety of tools and software, like Adobe InDesign or a free website like https://www.qr-code-generator.com/.
Please let us know if you have any more questions or issues!
Blessings,
Arthur
AiG Web Support
door hangers
How do I put my information on the back of the door hangers I ordered?
Marking complete due to duplicate ticket. https://myanswers.userecho.com/en/communities/1/topics/5765-door-hangers
Updating to Digital Pro
Hello, Our VBS team has already purchased VBS Digital Plus, but we now see it to be beneficial to update to Digital Pro. As I enter my code it says it is free but does not upgrade. Any other ideas on what we can try? It did ask for a discount code but I was not sure what that was.
Good afternoon,
Sure, happy to help you with that! Your Zoomerang VBS event should have full Pro access now. Please let us know if you need anything else!
Blessings,
Arthur
AiG Web Support
Where are the resource codes? Where can I find them if I purchased the digital version
Good afternoon Julie,
The resource codes come with the ABC Print materials. If you have ABC Digital, you don't need those codes (ABC Digital has all that content and more), though we can provide them for you if you'd like, just let us know what unit/s you are on.
Thanks!
Arthur
AiG Web Support
Customer support service by UserEcho
