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Answered

Can not add field to VBS digital student form

Caleb Lawhorn 3 months ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 3 months ago 3

Hi! On my VBS digital dashboard, when I try to add a field to student registration form, I receive a page that says, "server error 500." Is there a way to fix this so I can continue preparing for VBS this summer?

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Under review

Teachers can’t access lessons

gregbrennan 1 year ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 1 year ago 1
Answer

Hello,


Yes, our apologies. We did have an issue on our end, and with our most recent patch update this afternoon, this issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate or download the PDFs. 

Blessings,

Benjamin Sherrick

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Answered

How to pay for ABC DIGITAL?

Trying to purchase 4 ABC DIGITAL classes.  How?

Answer

Hello Deanna,

Thank you for reaching out to us about purchasing ABC Digital. We’ll be activating the ability to start paying on January 2nd. Starting then, you will see a new dialog box that will allow you to set up your subscription.

There will also be a grace period until January 11th in case you're concerned about losing access if you don't start the subscription right away.

Please let me know if you have any more questions or issues!

Have a Happy New Year!

Benjamin Sherrick

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Thanks

Thank you!

amanda 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Thank you for getting Unit 14 uploaded to the beta and thank you for including a PDF of the entire teacher book and the printable resources.  This is so amazing for me printing and for teachers viewing from home!  Keep up the good work!

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Answered

Is there a way to access prior lessons for a unit?

nbbcchildren 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1
Answer

Hello,

ABC Digital is currently using a 5-lesson access window, but last I heard, we will be changing it so that you don't lose access to past lessons, and new lessons will be unlocked on a per-unit basis. I don't have a time frame to provide as to when these changes will take effect, but in the meantime, if you have a specific need please let me know and I'll do my best to get you the content.

Blessings,

Arthur

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Thanks

New Feedback Response.

leb86 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 2
You have new feedback from leb86@aol.com.
Reply to this email to contact user.
This a great platform and pretty easy to use. It would be nice if the lesson plans that show on the right hand side (after you click on each element of the lesson plan) had a larger text box or an option to print the entire lesson plan. The textbox as it currently is is rather small so you have to keep scrolling to see the entire plan.
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Answer

Thanks for your feedback, Jeffrey!

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Registration Error

vparrsh yesterday at 10:23 a.m. 0

Hi my registration is not working it send error message 500 i have tired everything i can think of . When someone registers it show up but no name or anything.