1. ABC Digital
  2. Bugs
+1
Fixed

I cannot open the digital material for Unit 10 even after entering access code. Just get a screen that has abot 500 across it. It just says there are technical problems. When will this be fixed

debrahcochran 4 years ago • updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 4 years ago • 2

Answer

Answer
Fixed
Benjamin S. (Answers in Genesis - Web Support Analyst) 4 years ago

Hello,


Yes, our apologies. We did have an issue on our end, and with our most recent patch update this afternoon, this issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate or download the PDFs. 

Blessings,

Benjamin Sherrick

Cindy Elsberry 4 years ago

I cannot access digital material for Unit10 either.  I get the message that there is a server error.

Answer
Fixed
Benjamin S. (Answers in Genesis - Web Support Analyst) 4 years ago

Hello,


Yes, our apologies. We did have an issue on our end, and with our most recent patch update this afternoon, this issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate or download the PDFs. 

Blessings,

Benjamin Sherrick

Customer support service by UserEcho