We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.
You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.
Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!
Volunteer Roles Displayed
Is there any way that when a Volunteer Role has been assigned all of it allotted spots, it will no longer show up on the volunteer form as an option? This would be INCREDIBLY helpful!!! I tried this by creating a director role and filling it myself but the option was still showing even though the job was filled (1 spot needed and 1 spot filled).
Along those same lines, how will the children's registration work? If we have a max number of kids per grade and we fill all those spots, how will families know that when signing up? Will it still allow them to signup and we just have to edit the form to say it's full even though they will still be able to go through with the process of signing up?
Thanks for your help!!!
Good afternoon Angela,
Unfortunately, we do not support automatically hiding the choice when a Volunteer Role has been filled.
You can set maximum team and role sizes, but that doesn't close registration when they fill up, it just stops auto-assigning registered students and volunteers from the associated age groups and volunteer roles to the various teams/roles. For volunteers, the idea is to take their preferences and then have the director review, assign, and finalize the various roles.
For students, you can set up a second waitlist team to contain students who register after the main team is full. You can also adjust the name of the age group to add "(Full/Waitlisted)" or something similar to discourage additional registrations (this works for volunteer roles too), but enabling/disabling registration overall is an all-or-nothing process. Once student age groups are full, you can hide them on the registration form by unchecking the box in your age group settings and clicking save. This is not an option for volunteer roles, however.
We would like to expand/improve the registrations in the future, and thank you for your feedback!
Blessings,
Arthur
AiG Web Support
Okay, thanks for clarifying what you were looking for! We are still waiting for the workshop videos from A/V, but when we get them they will be posted here: https://answersingenesis.org/vbs/zoomerang/showcase-event-resources/. It should be within the next couple of weeks.
Importing last year's registration form and schedule
How can I import last year's registration form, schedule, etc? I had digital access last year, so I would think I could just import it? The excel is not helpful as I would still have to copy and paste. Thanks!
Hi Kelly,
When you are creating a new VBS event, you are given the option to clone the customizations from your previous VBS events.
If you decide to do this, please let us know and I can re-update your email fields to be required on the registration forms.
Thanks!
Arthur
AiG Web Support
Can I have my registration forms bilingual?
Is there a way to create the registration forms bilingual?
Good morning Elizabeth,
Partially, yes! Some of the elements like the buttons can't be translated, but If you upgrade to at least Digital Plus, you can edit the fields on your registration forms to add a second language. You wouldn't be able to update the header text on the forms yourself, but I would be happy to do that for you if you send us the text to add.
Thanks!
Arthur
AiG Web Support
change organization
I am needing to be changed to North Hall Church. I no longer attend my old church and i need the proper access. I have accepted this through my new church but I do not have full access as needed. Can this please be changed?
Good morning Hana,
I was able to locate your VBS (North Hall Church Zoomerang VBS 2022-06-06 – 2022-06-10) and have added you to the event. Please let us know if you need anything else!
Arthur
AiG Web Support
Music Leader
What position do I choose under the coordinator position to give my music gal access to the music? I wasn't sure if I should choose drama - if that would give her the music information she needs.
Good afternoon Beckie,
All of the coordinator roles have access to the digital library, so it's up to you! The drama role would work fine.
Blessings,
Arthur
AiG Web Support
Public Listing not showing our event
Our VBS event is not showing up on the link "Find Local VBS Events". Public Listing is "ON"....what else do I need to do for it to appear on the listing?
Good afternoon! Your public page needs to be published for your event to show up on the VBS events page (https://myanswers.com/vbs/events/). You can do that under Promote -> Edit Public Page, then click the publish icon. You don't need registration active for this, just the public page needs to be active.
Blessings,
Arthur
AiG Web Support
Can I edit the schedule other than the first rotation?
Good morning!
Unfortunately, we are not able to support customizing the time that each station begins. The parts of the schedule you can edit are:
- Start time
- End time
- Station length
- Opening/closing sessions.
From the Settings page, select Schedule to edit these. If your event's scheduling needs don't match up with this, you can note the difference in your public page description.
Also, please see the Schedule section of our VBS Digital knowledge base: https://myanswers.userecho.com/knowledge-bases/2-vbs-digital/categories/7-schedule/articles
Blessings,
Arthur
AiG Web Support
VBS Digital guides not downloadable
Our team cannot access any of the guides for Zoomerang. We have access to the "guides" page, but there's no link to any of the guides/pdfs available for us to use.
PDF generation for your account looks to be fixed now! Please check and confirm that you are able to download the guides. https://myanswers.com/vbs/zoomerang/guides/
Thanks!
Arthur
Customer support service by UserEcho
