We're here to help you get the most out of VBS Digital. When reporting issues, please include a link to your VBS Digital page. This will enable our technical support team to locate your account and investigate the issue.

You are viewing the VBS Digital Support Forum. For questions or feedback about Answers Bible Curriculum, visit the Answers Bible Curriculum forum.

Also, if you would like to influence the future development of VBS and it's features, please take our survey. Your feedback is much appreciated!

0
Answered

Rotation Schedules

Niki Ary 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

Is there a possibility you will add a feature that allows a second rotation schedule? In our church we use the rotations with guides but we have them broken down by age group. Pre-K and Kindergarten go through a rotation down one hallway for crafts, science, Bible, rec, music, and snacks. Then our 1st-3rd grade go through the same stations that we label as older. Our fourth and fifth grade come just to the morning and dismissal rally but then have their own way their leaders guide them through the days activities. 

Answer

Hello Niki,

Thanks for your feedback on the rotation schedules! The current setup is fairly rigid so it won't fit all use cases for all our various churches using VBS, but we did our best to handle the majority of them. I have added your feedback to our task to expand the rotation schedule options, though I can't promise a timeframe on adding it as we are very short-staffed in development at present.

Blessings,

Arthur

AiG Web Support

0
Answered

Can I add t-shirt size to volunteer registration?

Niki Ary 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 2

Can I add t-shirt size to volunteer registration? Does student registration have t-shirt size listed? 

Answer

Hello Niki,

Okay! Glad you got it all figured out. If you have any other questions or issues, please let us know!


Best wishes,

Tanner

AiG Web Support

Answer

Hi Steve,

I just spoke with Customer Service today about this. The kits will start shipping by the end of this month (February). Due to supply chain issues, we have had to pivot to printing the kits in-house, which has caused a delay in getting those sent out.

Blessings,

Arthur

AiG Web Support

0
Answered

Volunteer Roles Displayed

Angela Wethington 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

Is there any way that when a Volunteer Role has been assigned all of it allotted spots, it will no longer show up on the volunteer form as an option? This would be INCREDIBLY helpful!!! I tried this by creating a director role and filling it myself but the option was still showing even though the job was filled (1 spot needed and 1 spot filled).

Along those same lines, how will the children's registration work? If we have a max number of kids per grade and we fill all those spots, how will families know that when signing up? Will it still allow them to signup and we just have to edit the form to say it's full even though they will still be able to go through with the process of signing up? 

Thanks for your help!!!

Answer

Good afternoon Angela,


Unfortunately, we do not support automatically hiding the choice when a Volunteer Role has been filled.

You can set maximum team and role sizes, but that doesn't close registration when they fill up, it just stops auto-assigning registered students and volunteers from the associated age groups and volunteer roles to the various teams/roles. For volunteers, the idea is to take their preferences and then have the director review, assign, and finalize the various roles.


For students, you can set up a second waitlist team to contain students who register after the main team is full. You can also adjust the name of the age group to add "(Full/Waitlisted)" or something similar to discourage additional registrations (this works for volunteer roles too), but enabling/disabling registration overall is an all-or-nothing process. Once student age groups are full, you can hide them on the registration form by unchecking the box in your age group settings and clicking save. This is not an option for volunteer roles, however.

We would like to expand/improve the registrations in the future, and thank you for your feedback!

Blessings,

Arthur

AiG Web Support

0
Answered

where is the AnswersVBS instructional video for science?

JInah 2 years ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 2 years ago 4
Answer

Okay, thanks for clarifying what you were looking for! We are still waiting for the workshop videos from A/V, but when we get them they will be posted here: https://answersingenesis.org/vbs/zoomerang/showcase-event-resources/. It should be within the next couple of weeks.

0
Answered

Importing last year's registration form and schedule

Kellytd05 2 years ago updated 1 month ago 1

How can I import last year's registration form, schedule, etc?  I had digital access last year, so I would think I could just import it?  The excel is not helpful as I would still have to copy and paste.  Thanks!

Answer

Hi Kelly,

When you are creating a new VBS event, you are given the option to clone the customizations from your previous VBS events.

If you decide to do this, please let us know and I can re-update your email fields to be required on the registration forms.

Thanks!

Arthur

AiG Web Support

0
Answered

Can I have my registration forms bilingual?

Elizabeth Verhoeven 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

Is there a way to create the registration forms bilingual?  

Answer

Good morning Elizabeth,

Partially, yes! Some of the elements like the buttons can't be translated, but If you upgrade to at least Digital Plus, you can edit the fields on your registration forms to add a second language. You wouldn't be able to update the header text on the forms yourself, but I would be happy to do that for you if you send us the text to add.

Thanks!

Arthur
AiG Web Support

0
Answered

change organization

Hana Caner 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1

I am needing to be changed to North Hall Church. I no longer attend my old church and i need the proper access. I have accepted this through my new church but I do not have full access as needed. Can this please be changed?

Answer

Good morning Hana,

I was able to locate your VBS (North Hall Church Zoomerang VBS 2022-06-06 – 2022-06-10) and have added you to the event. Please let us know if you need anything else!

Arthur

AiG Web Support

0
Under review

can i change my icon under coordinator

Beckie 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 1
0
Answered

Music Leader

Beckie 2 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 2 years ago 3

What position do I choose under the coordinator position to give my music gal access to the music?  I wasn't sure if I should choose drama - if that would give her the music information she needs.

Answer

Good afternoon Beckie,

All of the coordinator roles have access to the digital library, so it's up to you! The drama role would work fine.

Blessings,

Arthur

AiG Web Support