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Answered

Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?

LKow 3 years ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 3 years ago 1

Does the Digital access that comes free with the VBS MI Super Starer Kit gives us access to documents online, like the program supply list?

Answer

Hello,

I apologize for the delay in response. Yes, here is a direct link to the Supply Lists: https://myanswers.com/vbs/mystery-island/resources/director/supply-lists/. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

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Countdown Video

janice 3 years ago updated by Benjamin S. (Answers in Genesis - Technical Support Specialist) 3 years ago 1

Has anyone created a countdown video for 1, 2, and 3 minutes to have on the screen before a video is shown?  I'm streaming portions of the play and songs to classrooms and I'd like to have those visual timers available on the screen to help leaders know when they will start.  Having it with Mystery Island logos and background music would be awesome!

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Answered

Our URL didn't work "page not found"

lindamarie 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

I am trying to set up our URL for preregistration, but when I tested it, I got "Page Not Found".

Answer

Hi Linda,

Your public page is live here: https://etowahbaptistchurch.myanswers.com/2020/ and you can register here: https://etowahbaptistchurch.myanswers.com/2020/register/.

You can edit your public page here: https://myanswers.com/vbs/manage/11210/public-page/ and you can toggle registration here: https://beta.myanswers.com/vbs/manage/11210/promotion/.

Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

Student sign out, check out process

Rachel Gonzales 4 years ago updated by Kellytd05 2 years ago 4

Is there a way to mark students as picked up or sign them out electronically?

Answer

Hi Rachel,

Unfortunately no, we don't currently support signing students in and out; we do have the Attendance page, but it only tracks whether the student attended or not, not when they were signed in or out. Instead, you can use a separate check-in/out sheet or an online service like KidCheck. Our thinking was that for VBS, churches would just continue to use whatever system they were already using for Sunday School.

Blessings,

Arthur

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Answered

name tags

Alexis Head 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

How can I print nametags for coordinators? 

Answer

Hi Alexis,

We don't currently support printing nametags for coordinators from VBS Digital, but you can get around that by creating a Coordinators team and then adding volunteers to it for each of your coordinators.

You can also order a pack of 60 nametags from our store and then print them from a word processor using Avery template 74459.

Blessings,

Arthur

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Answered

Is my subscription to Digital Pro able to be extended to next summer?

JSmeds 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

Due to COVID-19, we decided to postpone our Mystery Island VBS until next summer. I love Digital Pro and would like to retain my settings for next summer. Are you able to extend my subscription, or will I need to somehow repurchase?

Answer

Hi JS,

Yes, you will still be able to access your VBS event. Just update your event date when it's been determined and everything will still work. And of course, we'll be happy to help If you do run into any issues.

Blessings,

Arthur

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Answered

email questions

cheri83 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

How do I customize the printable Team Roster Form Column Title Headings so that I can omit the headings I don't need, and add headings I do need to make it fit our at home needs?

Answer

Hi Cheri,

While we don't allow for customization of the Team Roster printout, you can also run the "Download Full Student List" action and then modify the spreadsheet to fit your exact needs.

Please let me know if you have any more questions or issues!

Blessings,

Arthur

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Answered

How do I add preschool to registration form

roushacfc 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1
Answer

Hi Carrie,

You can add Preschool to the registration form by adding it to your Age Groups. Please let me know if you have any more questions!

Blessings,

Arthur

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Answered

track order

robyn osman 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 4 years ago 1

How can I track my order?  I need to know they will be here in time since my vbs is less than a month away.

Answer

Hi Robyn,

You will receive a shipment confirmation email with a tracking number when the order departs our warehouse. If you have any more questions regarding your order, please contact Customer Service at custserve@answersingenesis.org or (800) 778-3390.

Blessings,

Arthur

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Answered

Are the digital resource allowed to be used and reproduced to be used in the live streaming of digital VBS?

rachael jarboe 4 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago 3

Are the digital resource allowed to be used and reproduced to be used in the live streaming of digital VBS?  We need to do virtual digital VBS through live streaming on Facebook because of COVID-19.  We want to make sure that we have the correct copyright or creative commons rights.

Answer

Yes, please feel free to live stream our materials for your VBS. AiG is in full support of Digital VBS events. Stay safe and have a great VBS!

Blessings,

Arthur