Hi Kim,

You were only seeing Units 1-3 on the resources page because you had yet to enter the access code for Unit 4. I just added that code to your account, so you should see it now: https://myanswers.com/edu/resources/.

Blessings,

Arthur

AiG Web Support

Thanks for letting us know about that issue! I'm happy to report that we have fixed the page and it is loading once more.

Blessings,

Arthur

AiG Web Support

The page has been fixed and is loading once more. Thanks again!

Arthur

Thanks for your bug reports! The old resources page (https://myanswers.com/edu/resources/v1/) is currently down and we are investigating a fix. I will let you all know when it's working again.

Arthur

OK, glad you were able to resolve it! I believe the address column is being generated by the header form field, which is why that column comes up as blank but then all the subfields are still included.

Please let us know if you need any further assistance!

Arthur

Hi Estie,

I would be happy to look into the issue with your generated spreadsheet for you. I searched for VBS events under your "eshirley@q.com" email address but it only returned your Operation Arctic VBS from 2018. So I can look up your event, please provide the account email address used to create your event for this year.

Thank you!

Arthur

AiG Web Support

Hi Donna,

You can find the promo skits file listed here: https://beta.myanswers.com/vbs/incredible-race/resources/director/miscellaneous/

I have also attached it here: incredible_race_promo_skits.rtf

Please let us know if you need anything else!

Blessings,

Arthur

AiG Web Support

Hi Marcus,

We were able to locate the slides and have uploaded them to the Time Lab digital library at the following path:

https://myanswers.com/vbs/time-lab/music/contemporary-music-presentation-images/

Please let us know if you need anything else!

OK, thanks for following up! We are working on gathering those missing files and adding them to the Time Lab digital library. I'll let you know when it's complete.

Hi Estie,

Thanks for reporting that issue with the print nametags function. It is known and we have a task for our web designers to fix the layout there.

Meanwhile, I recommend using a word processor set to Avery template #74459 to print out your purchased name tags (https://answersingenesis.org/store/product/mystery-island-vbs-nametags/). That shouldn't present you with any formatting issues and also lets you customize exactly what goes on each nametag (custom background, text additions, subtractions, etc.)

To pull all the student info in a spreadsheet, go to your Students page and run the "Download Full Student List" action.

Please let us know if you have any further questions or issues!

Thank you,

Arthur

AiG Web Support