Hello Sara,

I have resolved the issue that was preventing the access code from claiming on your account and prompting the "server error". Please try again and us know if the issue still persists!

Hello Rebecca,

I have resolved the issue that was preventing the access code from claiming and prompting the "server error". Please try again and us know if the issue still persists!

Blessings,

Benjamin

Hello,

Sure thing! I have deleted your 2024 VBS Event. Also, I deactivated your previous year VBS Events except for 2023 so that it would be the only choice when cloning. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello Ryan,

Not a problem! I have cleared the lesson postponements from your Adult class and set the schedule to Lesson 172. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

So, you will need to invite your coordinators here: https://myanswers.com/vbs/manage/49184/users/. 

Once the invited coordinator accepts the invite, creates a MyAnswer account (if they did not already have one), then it will take them to the VBS Dashboard here: https://myanswers.com/vbs/manage/49184/. Once on the VBS Dashboard, they just need to click on Library to access the resources. 

https://myanswers.com/vbs/manage/49184/library/

You will not need to send them any access code. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

You are welcome! 

Hello,

Once you invite your coordinators, they will receive an email with a link to accept the invitation and then get setup on MyAnswers if they are not already. The URL to access VBS Digital is https://myanswers.com/vbs/manage.

Hello,

This issue has been resolved and I was able to generate the Guides on your account. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

Happy to help! I have verified that the PDFs are not generating and submitted a ticket with our content team for further review. I will update you when the issue has been resolved. 

Hello,

You will need to add your Age Groups. Please visit the following URL to add them: https://myanswers.com/vbs/manage/49747/age-groups/.