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Answered

generate pdf

lisa 8 months ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 7 months ago 2

I am trying to print some of the guides for Incredible Race.  Whenever I click the Generate printable PDF button, it acts like it's doing something but then just stops and nothing happens. I can read them online but would like to be able to print them!

Searching answer

Hello,

Happy to help! I have verified that the PDFs are not generating and submitted a ticket with our content team for further review. I will update you when the issue has been resolved. 

Blessings,

Benjamin

Answered

Hello,

This issue has been resolved and I was able to generate the Guides on your account. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin