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Missing fields when exporting students?
When I export my student list Guardian First Name and Primary Phone Number are blank - how do I fix this?
Is there an app for digital director?
I need a shortcut I'm on my phone more than the computer and I usually go to the Facebook page the next finds the post on the digital director then log in that way too long any suggestions?
You can just go to https://myanswers.com on your phone to access Digital Director. You can bookmark the website and/or add a shortcut on your phone as well.
Not able to edit some of the fields on the registration form.
We are a small church with several ages included in each "age group." Because of that we often have to adjust who goes into which group as we receive registrations and see which groups are filling more quickly. It would be much more helpful for me to know the students exact age, not have them assigned to an "age group" ... I can add a question asking their age, but I can't edit the age group question or delete it.
I need to know if the group is mostly one age or split evenly without manually figuring out their age based on the birthdate. Some of my groups will have overlapping ages. (example: ages 8-10, and ages 10-12)
Can the class assignment not be included on e-mail to registrants?
History tells me that we have closed classes for various reasons. I really like that the new system automatically assigns. If I understand correctly, a "new" e-mail would not be generated to advise of a change to class, so I would prefer not to send that info out.
I do not wish to have registrants receive their class info in their registration confirmation e-mail. I believe including it will cause unnecessary confusion should the class assignment change.
Thanks!
How to print student enrollment list
How do I download my student registration list for printing?
Deleting duplicates
FYI I deleted a couple of duplicate kids. Although their names aren't there anymore I still think they are being counted in the totals. Specifically the "team totals". Which I love by the way!
1:1 button & short church name
Hi-On the set up page, it has a "short church name" (limit 6 characters). That shows up on the published page along with a 1:1 button. It doesn't link to my church's home page, it only links to itself. Can I remove the 1:1 button? Where does/should the short church name (CPC) go?
Thank you!
https://operationarctic-vbs.myanswers.com/vbs-operation-arctic/
Participant Form
I have edited the participant form, but it won't show up as edited when I click to see the form.
Customer support service by UserEcho
