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Fixed

State Not Appearing on Public Page

Linda Suderman 7 years ago updated 7 years ago 15

Oklahoma still does not show up after "Meno," on the webpage https://newhopedale.myanswers.com/operation-arctic/ and it still says "Select state" not Oklahoma on the drop down box on the "Manage Organization" page. Thanks for looking at this.

Answer

The site should now properly support holding your event at a different address than the church. The setting is controlled under Event Settings.

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Answered

Promotional Banners & Widgets for church website

Adriana@RVBC 7 years ago updated by Marsha Schmuck 7 years ago 19

Are the Banners & Countdown Widgets that were available to post on our websites to promote VBS going to be available soon to post on our church website & public page?

Answer

The Countdown widget is available. Go yo the "Promote" section and look for "Promotion Tools" in the left menu. That page provides the code you'll need to put a countdown on your church webpage. You'll need to provide that code to the person who manages your church website.

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Fixed

Changing Rotation Settings does not Change Group Names in Team Settings

Linda Suderman 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 2

As I did work with this some more I noticed that if I change the order on the" Rotation Settings" by dragging the into a different order, it does not change the order when I go to the "Team Settings" to work the the rotations groups. The rotations that I added are there, but the order doesn't change. Thanks!

Answer

This bug has been corrected. Group names should properly reflect the sort order of your rotation stations.

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Not a bug

Registration Page

Angela Larson 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 3

The registration age is coming across as really disjointed. I am sure some one has probably already told you about it. Mine looks like it's missing a bunch of information but I am unsure of there the field is pulling from so I am unsure of what to fill in. Thanks

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Answered

Rotation/ Schedule Feature

Dustin 7 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 7 years ago 1

Our VBS has a customized rotation schedule. Is there a way to not use this feature.

Answer

Yes, feel free to ignore the prompts to set it up and go ahead and check off the card. You are not required to use the schedule feature for the rest of it to work.

0
Fixed

When I submit as a volunteer, I am brought to an error page

Swood 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 2

When I submit as a volunteer, I am brought to an error page and told to go back and try again, but the "submit" button is those little dots dancing and won't let me click.

Answer

We have corrected the issue. I did a test registration to confirm it is working. I deleted my registration when I was done.


We're still investigating the root cause of the problem so we can prevent it from happening again.


If you encounter any more issues, let us know.

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Answered

Where do I get a url?

Angela Larson 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 9

I am stuck and can't seem to get an URL I can use. Please help

0
Fixed

Library Table of Contents

susannasarahmarie 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 2

I am trying to give one of my coordinators access to the assembly guide as that is her responsibility. She went on and noticed that they are not in any kind of order. Is there a way to put them in order of days?

Answer

We have corrected the issue that was mixing up the tables of contents. They should be usable, now.

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Answered

Going "live"?

Angela Larson 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 1

How do you recommend testing this out? privately send links to others to put it on the website?

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Answered

Personalize Checklist

janahawkins23 7 years ago updated by Brad B. (Answers in Genesis - Web Development) 7 years ago 3

I may be missing it, but is there a way to add tasks to the checklist?

Answer

No, the checklists are not customizable. You can't add things to them.


Just to help us understand how you'd like to use the tool, what sorts of things would you like to be able to add? The more we understand about your use case, the better job we can do of updating the software to meet your needs.