This forum exists to provide technical support for downloading and using Answers Bible Curriculum downloadable resources. 

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0
Fixed

Access to all levels

jalynn burma 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

I can only get resources for pre-K - 1st grade and I need 4th and 5th grades

Answer

Hello Jalynn,

Our apologies for the inconvenience. In our original printing, the Unit 4 codes were misprinted in the Unit 5 materials. The Unit 5 codes are as follows:

Unit 5 Resources: RP05VIB

Unit 5 Verse Music: VM05VIB

Also, if you're not finding any of the resources you need in the new ABC Resources page, the old page will still have what you need here: https://myanswers.com/edu/resources/v1/. We've kept it around as we fill in the missing content on the new page.

Blessings,

Arthur

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Answered

I can view all documents under coordinator account, but my teachers are unable to open all documents.

Matt 5 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 5 years ago 3

Some documents are available for them to download or print, but other documents they are unable.  We are just starting the ABC Digital Beta for Unit 5.  Thank you so much for your hard work.  Blessings.

Answer

Hello Matt,

I am happy to report that the teacher access issue has been fixed! Please let us know if you have any further questions or issues.

Blessings,

Ben Sherrick

Answer

Hi Linda,

The PowerPoints were designed with specific fonts, and the text layout should fall into place if you install them.

PowerPoint Fonts.zip

https://www.creativelive.com/blog/how-to-install-fonts-on-a-mac/

Please let me know if you have any more questions!

Blessings,

Arthur

Answer

Hi Ruthann,

Yes, in the new ABC Resources area, once you enter an access code and click on the lesson, if you click the Music icon on the left sidebar, a tab will pop out where you can play the music directly from your browser.

Blessings,

Arthur

0
Fixed

Access to digital media no longer working

I am on the new resource page, https://myanswers.com/edu/resources/ and yet I am unable to access any of the media content that is supposed to be included in our package. I also tried to reenter our resource code and was brought to a page that reads "server error 500"

What can I do to get our digital resources by service this Wednesday?

Answer

Hello all, unfortunately, we had some unexpected issues with the new ABC Resources page. We have retained the old page for people to use while we fix the bugs and add the missing content. It is available here: https://myanswers.com/edu/resources/v1/.

Please note that the access codes unlock the resources in both areas, so there is no need to re-enter the code. Once it has been unlocked, the access stays with your account.

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Answered

music video w/out motions (asking for unit 6)

Ross 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 5

how do you get the music for the memory verse without the motions split screen? (asking for unit 6)

Answer

Hi Ross,

Sorry for the delay in getting back to you. Web content will be adding all the memory verse videos to Units 1-13, and Units 14-15 will come with them already added. While they do that, I've uploaded the memory verse lyric videos for Unit 6 for you here: https://drive.google.com/drive/folders/1nVrdct2puXn6tFgMkhOXrfb19jKekuqF.

Please let me know if you need anything else!

Blessings,

Arthur

0
Answered

Lesson downloads

erniecarrolljr 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 3

Not sure what is going on, but your website seems stuck between two phases.  I currently do not have access to the new digital site.  It seems I can no longer download a zip file with a unit of material in it.  Now I have to sort through the items one by one online.  Is this the way it is going to stay?  The site also keeps kicking me over to try to get me to sign in with a code for digital access which i do not have.  It is like a continual add.  This is very frustrating and most likely going to push me to go elsewhere for my teaching material.  Are these things temporary or is this how it will be from now on?  I purchased the complete set of lessons that is supposed to come with downloadable resources, which is now very frustrating to navigate.

Answer

Hello Ernie,

Sorry to hear you have been having trouble navigating the new ABC Resources page. We have retained the old page here as we continue to develop the ABC Digital platform: https://myanswers.com/edu/resources/v1/. You can still download the complete .zip files there.

We are still working on improving the ABC Resources page, as well as ABC Digital (currently in early access/beta). We appreciate your feedback!

Blessings,

Arthur

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Fixed

Why won't the .pdf files for unit 12 lesson 111 download? Downloads fail with no action on multiple browsers. Are the resources unavailable?

cayla nicewonger 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 5

when attempting to download the pdf for any links for this lesson, it appears as though it makes an attempt to pull up but fails. 

Answer

Hi Erin and Cayla,

I've confirmed with web content that the missing files are now in place for the Pre K-1 resources in Lessons 111-118. Thanks for your patience as we resolved this!

Blessings,

Arthur

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Answered

Unit 1 and Unit 2 resources not showing up

jayenright 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

None of my Unit 1 or Unit 2 resources are showing, despite putting in the correct code. All I see are the Free Lessons. Everything was working fine for me up until less than a week ago. How do I get access to the Unit 1 and Unit 2 resources? Thank you.

Answer

Hello Jay,

We experienced a lapse in the availability of the ABC Resources page during a code deploy today. The issues should be resolved now, but please let us know if any persist.

Thank you,

Arthur

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Answered

resources

Kimberly Vogt 5 years ago updated by Arthur L. (Answers in Genesis - Business Analyst) 5 years ago 1

I typed in my access code from the back inside cover of my teacher guide. The teacher guide is Lessons 41-50 Unit 5 but the access code revealed lesson resources for Unit 4 only. Please advise. Thank you.

Answer

Hi Kimberly,

We apologize for the inconvenience; In our original printing, the Unit 4 code was sent instead of the Unit 5 code. The correct Unit 5 Resources code is RP05VIB.

Also, the Unit 5 PreK Music code is PM05VIB and the Unit 5 Verse Music code is VM05VIB.

Blessings,

Arthur