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feedback

bec haigler 2 years ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 2 years ago 1

Many of the functions that are attached to data are not usable because we are not able to customize them. I would have loved to use the name tag print function, the print roster function and others but I need to be able to customize and add fields. For example, our students are given a number that is used for our car rider pick up line. We printed them on our name tags this year but had to work around the system by downloading the data and creating a new table in excel so we could add a field. Our rosters needed different fields as well so we had to work around that over and over again. Please allow us to add and customize data collected on registration and how that is input into printouts. Thank you

Answer

Hello Bec,

Thank you for your suggestions and concerns! Feedback like this allows us to update our sites and resources to better fulfill your needs. I have passed this on to the correct group for evaluation. If you have any other questions, concerns, or comments, feel free to let us know!

Best wishes,
Tanner

AiG Web Support

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No Option for PDF Download

fox jeffrey25 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1

I cannot download pdfs for anything despite being a coordinator.  My wife is also a coordinator, but she was able to see and download pdfs for our volunteers.  We called in to customer service, and they said I should be able to view and print the pdfs.  I even logged in on my wife's computer to make sure it wasn't my computer, and I still had the same problem.  Please advise.

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Nametags-Stickers

B Vera 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1

We utilize Dymo sticker labels for our check in's on Sundays. It would be AMAZING to use them for VBS, is this an option? 

Additionally, if this is not possible, is there some other option to print name tags on sticker labels?

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My Digital copy of day 5 drama says forbidden and won't play.

Days 1 thru 4 drama play just fine in my digital library. Day 5 won't play or download. Can you make this accessible?

Answer

Hello,

The countdown clock is intended for use on church websites, not Facebook. Unfortunately, due to Facebook's heavy restrictions on custom code (which can cause security issues if misused), the countdown clock can't be used on Facebook pages without significant hurdles in both development and implementation. Due to this, we are unable to support using it on Facebook at this time.​​​ Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Is there a way to print a mailing list with student names and addresses

billiejones64 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1

We like to follow up through out the summer and can’t figure out how to print a list with names and mailing addresses 

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Can I print list of medical advisory?

dianaburke608 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1
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Can you make email , address and phone number required on my forms?

wlitwinski 2 years ago updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 2 years ago 1

Can you make email , address and phone number required on my forms?