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we bought Jungle Journey through a church supply place and need to get on and find the items needed to teach lesson on Confusion need the Confusion Concentration cards to print off for my students and the Babel Bingo cards as well.
Save emails that you send
Two things I would like to know and if these can not happen, would it be possible in the future to make changes.
Can you attach a document to the emails you send. I send emails to parents and staff throughout VBS week and sometimes I would have liked to have attached another document.
Is there a way to save the letters that I send on the digital library. I usually copy and save it to my documents.
Thank you for your help.
missions
The missions guide, page 13, says "Printable Teams and Daily Count artwork are available to download." Could someone please help me locate these? I'm looking for a slide to show kids how many meals have been sponsored by competing girls and boys teams.
Thanks.
parent invitation
Are there pre made editable flyers for VBS follow up? An invitation for parents to come watch their children preform some of the songs they have learned?
Ad Earnings on Social Media Post
We posted a video showing highlights from our VBS, and we used several audio tracks from The Great Jungle Journey in the background. I have now received a message from Facebook stating the following:
"Syntax Creative claimed ad earnings from your video, Emmanuel Assembly of God 2024 Vacation Bible School, posted on Jul 2, 2024 on your Page Emmanuel Assembly of God because it contains music, audio or video that belongs to them."
Is this true, or is this a scam of some kind? Did I miss a step? Did we not have permission to use the music in our Facebook post?
Hello Manny,
You will need to buy a license to share in order to use that in an online video. Please contact our customer service at (800) 778-3390 or custserve@answersingenesis.org to get that straightened out. I do believe that claim isn't correct though, as it shouldn't have been under that organization. Please let customer service know about this claim as well.
Thanks and best wishes,
Tanner
AiG Web Support
None of our students are being registered. I have lost my permission to edit anything. The AIG customer service number 1800-778-3390 is unable to be completed as dialed. I need to tak to a live person please. Julie Wiebusch 206-595-9630.
Hello Julie,
Feel free to reach out in our Web Support live chat at myanswers.com/vbs/manage/ or email us at websupport@answersingenesis.org for help with this.
Thanks!
Tanner
AiG Web Support
No option to register kids younger than 1st grade?
How do I add age groups to the list for registration? I only have 1st through 5th grade, but our VBS is for kids 3 & up. Help!
Hello,
You can add age groups by going to https://myanswers.com/vbs/manage/59472/age-groups/ to add age groups, then go to the "manage teams" button to add teams for those age groups. If you need further help, feel free to go to myanswers.com/vbs/manage/ to use the live chat feature or email us at websupport@answersingenesis.org.
Best wishes,
Tanner
AiG Web Support
Duplicate Names Merge or Delete
Is there a way to filter duplicate names and merge them if they are the same versus trying to figure out which one to delete?
Hello Michelle,
Unfortunately, you are going to have to delete duplicates, as there is no merge function for these duplicate names.
Best wishes,
Tanner
AiG Web Support
I cannot find the Color Cross when I click the link on Day 4 of Jungle Journey.
Hello Pat,
This can be found by going to the Library tab on your VBS page. Once there, scroll down and select "See Now" under Teaching, select the age group you need, then download the "Daily Materials" .zip folder. The color cross pattern can be found in that folder.
Best wishes,
Tanner
AiG Web Support
How do I change our church website link?
Hello. Our public page currently has the wrong link to our church website. How do I get that changed?
Hello Rachel,
I can help you with that! You can change certain organization settings from
https://myanswers.com/manage/organization/. If you can't see that setting for some reason, feel free to reach out to us at websupport@answersingenesis.org with the specifics for your organization, and we can help you edit that on our end.
Best wishes,
Tanner
AiG Web Support
Customer support service by UserEcho
