I'm having the same problem.

I got this from another thread, having the same issues.  This worked for me:


"if after clicking download, your URL has a token and an expiration, then remove everything after the expires=###. Mine started with "&_gl=". I removed everything starting at that ampersand and then the download worked."

For the file I was trying to download, there were 10 digits then a "&" symbol.  I deleted the & and everything after and it worked!  Hope that helps!

Credit to mabetts822 for the help.

Answered

Hello,

Yes, Nikki and mabetts822 are correct. To pull a fresh link, simply refresh the page and try again. 

Please let us know if you have any further questions or issues!

Blessings,

Benjamin