Good afternoon Ken,

Happy to help you with this! I confirmed your order and your VBS event now has Plus access.

Your Zoomerang VBS Dashboard: https://myanswers.com/vbs/manage/30761/

Please let us know if you need anything else!

Arthur

AiG Web Support

Good afternoon Jessica,

Did you mean postcards? I found a decision card file under https://myanswers.com/vbs/zoomerang/resources/director/miscellaneous/; is that what you were referring to?

decision-card.pdf

We also sell Zoomerang Postcards in our web store; those are not put online until they sell out.

https://answersingenesis.org/search/?q=zoomerang%20postcards

Please let us know if you need anything else!

Arthur

AiG Web Support

Good morning Jim,

It was decided that we aren't putting that online as part of VBS Digital anymore, but it is still offered through the store.

Physical guide: https://answersingenesis.org/store/product/zoomerang-vbs-teen-adult-teacher-guide/?sku=11-9-054

Video downloads: https://answersingenesis.org/store/product/zoomerang-vbs-teen-adult-video-downloads/?sku=11-9-295

Thanks for your question!

Arthur

AiG Web Support

Hi Jim,

Don't give up just yet! I do see that there was a Teen/Adult Teacher Guide for Mystery Island last year and am checking with our web content folks to see if there is one for this year as well. I will keep you posted!

Arthur

AiG Web Support

Good afternoon Jim,

The Director Guide and all the other guides for adults helping with your VBS are located here: https://myanswers.com/vbs/zoomerang/guides/.

Blessings,

Arthur

AiG Web Support

Good morning Pamela,

I just checked on your Zoomerang VBS event and see you claimed a code for the Zoomerang Super Starter Kit preorder on 3/3. This code gives you access to the guides in the digital library as a preorder bonus (https://myanswers.com/vbs/zoomerang/guides/) and also applies a coupon to your account to reduce the cost of the Digital Pro upgrade from $248 to $99.

Please let us know if you have any more questions or issues!

Arthur

AiG Web Support

Sorry for the confusion! The PNG graphics/image files (these terms are interchangeable) will open in a new tab, but the .svg and .pdf files will download directly. So if you're just wanting to look at the images, click on the PNG ones. You can then choose whether or not to download them

Arthur

AiG Web Support

Good afternoon Pastor Jared,

I have fixed this issue for you, the problem was that someone else set up your 2019 Incredible Race VBS (Annette Kuhns) and you were added there as a secondary director, but were not added to the organization since only the person who sets it up gets that by default. I added your account to the organization, so you should now be able to enter your access code and create your Zoomerang event.

Please let us know if you have any further trouble or questions and we would be happy to help you.

Thanks!

Arthur

AiG Web Support

Good afternoon Angela,

Thanks for your message! I checked on this and confirmed the issues with the layout and background image not appearing. I have created a task for our UX team to review and resolve this and I will keep you posted.

As far as displaying the medical/allergy information on nametags go, we do not currently support that in VBS Digital.

You can print your own custom name tag labels in a word processor using Avery template #74459 and the Zoomerang VBS nametags (https://answersingenesis.org/store/product/zoomerang-vbs-nametags/).

If you don't have those pre-printed name tags, you can also make your own with standard Avery #74459 name tags and the Zoomerang logos, found here: https://answersingenesis.org/vbs/zoomerang/resources/.

Blessings,

Arthur

AiG Web Support

Hello Ms. Darcy,

Unfortunately no, you will have to download most of the resources before you can view them. The exception to this is image files, which will first open in your browser, and then you can save them to your computer.

Thanks for your question! Blessings to you.

Arthur

AiG Web Support