Hello Michelle,

Unfortunately, you are going to have to delete duplicates, as there is no merge function for these duplicate names.

Best wishes,
Tanner

AiG Web Support

Hello,

You can add age groups by going to https://myanswers.com/vbs/manage/59472/age-groups/ to add age groups, then go to the "manage teams" button to add teams for those age groups. If you need further help, feel free to go to myanswers.com/vbs/manage/ to use the live chat feature or email us at websupport@answersingenesis.org.

Best wishes,

Tanner

AiG Web Support

Hello Julie,

Feel free to reach out in our Web Support live chat at myanswers.com/vbs/manage/ or email us at websupport@answersingenesis.org for help with this.

Thanks!
Tanner

AiG Web Support

Hello Manny,

You will need to buy a license to share in order to use that in an online video. Please contact our customer service at (800) 778-3390 or custserve@answersingenesis.org to get that straightened out. I do believe that claim isn't correct though, as it shouldn't have been under that organization. Please let customer service know about this claim as well.

Thanks and best wishes,
Tanner

AiG Web Support

Not a problem! Have a great weekend.

Hello Pat,

This can be found by going to the Library tab on your VBS page. Once there, scroll down and select "See Now" under Teaching, select the age group you need, then download the "Daily Materials" .zip folder. The color cross pattern can be found in that folder.

Best wishes,

Tanner

AiG Web Support

Hello Rachel,

I can help you with that! You can change certain organization settings from

https://myanswers.com/manage/organization/. If you can't see that setting for some reason, feel free to reach out to us at websupport@answersingenesis.org with the specifics for your organization, and we can help you edit that on our end.

Best wishes,
Tanner

AiG Web Support

Hello,

We actually have a task for one of our devs to change how the emails are aligned. I will update this forum post once that is finished.

Tanner

AiG Web Support

Hello Tami,

You can go to the "Schedule" tab and select "Print Schedule" under whichever type of schedule you would like to print (see picture below). It will help to have your age groups and teams tied together so, once kids register, they are filled to teams based on age groups, and those teams will show on the schedules.

Best wishes,
Tanner

AiG Web Support

Hello Charlene,

I am so glad you guys had a great VBS this year! You can find that Director Feedback Survey as the last item in the Director's checklist on myanswers.com/vbs/manage/. If you have any other questions or concerns, please let us know.

Best wishes,
Tanner

AiG Web Support