Hello Timothy,

The bug in how that displays was introduced between 2019 and now, and we can't just roll back our code to 2 years ago. It will need development work to locate and resolve the issue. The customization is the only way to avoid this printing, which is why I offered that up as a work around. I am sorry for any inconvenience this has caused.

Best wishes,

Tanner

Hello Timothy,

Unfortunately, we aren't able to support customization of the print nametags function within VBS Digital, but you can print your own custom name tag labels in a word processor using Avery template #74459​/5392​.

https://www.avery.com/templates/74459​
https://www.avery.com/templates/5392​

https://answersingenesis.org/store/product/mystery-island-vbs-nametags/

https://answersingenesis.org/store/product/mystery-island-vbs-nametag-lanyard/

The Avery 74459 name badges include the entire kit (badges, lanyards, etc), while the Avery 5392 is just the badges alone. I've included the web store links for our pre-printed nametags and lanyards above. If you just want to put the logo in the background of your custom template, you can download the Mystery Island logos here: https://answersingenesis.org/vbs/mystery-island/resources/.

Best wishes,

Tanner

Hello Dianet,

No need to worry about it, because I went and deleted the duplicate groups you had that weren't like the others. If you need any further assistance with this or anything else, let us know!

Best wishes,

Tanner

Hello,

The creature feature .jpg can be found on the page linked below (Mystery Island -> Resources -> Assembly). If you have any other questions or issues, please let us know!

https://myanswers.com/vbs/mystery-island/resources/assembly/

Best wishes,

Tanner

Hello Kristin,

I have given you access to the unit 5 KJV verse music.

If you have any other issues or questions, please feel free to let us know.

Best wishes,

Tanner

Hello, 

Although the student roster is non-customizable, the Excel spreadsheet is fully customizable. This would help add some format to the student names.

If you have any other questions or issues, feel free to let us know!

Best wishes,

Tanner

Hello Jennifer,

I changed the status of your inactive event to active.

Please let me know if this did what you wanted!

Best wishes,

Tanner

Hello Chelsea,

If your smart device (phone/tablet) and TV both have an app called Miracast, then wireless casting is available. If not, Chromecast, Roku, and other smart streaming devices offer some form of mirroring function. 

If it doesn't have to be a wireless connection, there are adapters out there to plug an HDMI cable from your smart device/computer into your TV directly, allowing you to use it as a second screen.

Please let us know if you need any further assistance. Thanks!