Your comments

Hello Tina,


I am sorry for the inconvenience: it seems as though their is an issue with the new curriculum being add to the classes. For the time being, your subscription will not be accessible. Could you tell me which email it is under so that I can cancel it to keep from charging you for class you don't have access to? We are looking into a fix for it now, and we will reach out, once the issue has been resolved.

Thank you for understanding,
Tanner
AiG Web Support

Hello,

I can help you with that! Yes, Zoomerang, along with the other past event themes, will be available next year. If you have any other questions or issues, please let us know!

Best wishes,

Tanner

AiG Web Support

Not a problem! Let us know if you have any other questions or issues.

Best wishes,
Tanner

AiG Web Support

I can help you with that! Yes, you can have two VBS events going at the same time: you will even have all digital plus and pro materials that you purchased for the first on the second VBS event. Just click the "+ Plan A VBS" button on myanswers.com/vbs/manage/, and start a second VBS event. If you have any other questions or issues, please let us know!

Best wishes,

Tanner

AiG Web Support

The reschedule lessons feature currently only works as a postpone lesson feature and is full of bugs that don't make it really worth using. Too many rescheduled lessons can break the lesson schedule and cause the class not to load. That being said, you can contact us to change your current lesson for you any time that you need it.


I have changed your class to be on lesson 18 on July 10. If you have any other questions or issues, please let us know!

Best wishes,
Tanner

AiG Web Support

Hello,


I can help you with that! These can be found in Library -> Resources -> Drama -> Sound Effects (See picture below). If you have any other questions or issues, please let us know!

Best wishes,

Tanner

AiG Web Support

Hello Yiwu,

I can help you with that! For ABC Digital, you can see eight lessons at a time: the previous, current, and six future lessons; with the new Unit material being available to print two weeks before the first lesson of the new unit is to be taught (This is to keep people from getting all of the material, then cancelling the subscription). Unfortunately, this is not alterable, although we can change your current lesson so you can access the material, then change it back before your lesson is to be taught on the weekend. If you have any other questions or issues, please let us know!

Best wishes,
Tanner

AiG Web Support

Hello,

I can help you with that! Unfortunately, the puppet show is meant to be done live, and there are no puppet show videos in the digital library. The only suggestion that I have is to use a microphone or something, but I am sure you thought of that already. I will make note of that and give it to our content team as a suggestion!

Best wishes,
Tanner

AiG Web Support

Hello Ruth,

I can help you with that! If you are using the print version of ABC, the teacher's guides will be sold separately in their own booklet (the teacher guides are not in the digital resource codes, as the print version should be purchased). If you are using ABC Digital, you can find the teacher's guides in the Unit resources at the top of the page. If you have any other questions or issues, please let us know!

Best wishes,
Tanner

AiG Web Support