Hello Nancy,

I am looking more into why the content is being downloaded in black and white. Would you please provide the following information:

• Unit #
• Age Group
• Content downloaded that is in b/w

Thank you!

Blessings,

Ben Sherrick

Hello,

I confirmed on your account that you have access to KJV Resources. At this time, our new ABC Resources page only has ESV content. However, you can still access your KJV Resources and claim access codes on our old resources page at https://myanswers.com/edu/resources/v1/. I have added the verse music access code for Unit 5 to your account, so you should have access to PreK music as well.

Please let us know if you have any further questions or issues!

Blessings,

Ben Sherrick

Good Afternoon Robbie,

I was able to verify your purchase of the Mystery Island Super Starter Kit with the preorder reward of the Teacher Guides. The Digital Plus upgrade you purchased gives you full site functionality, but without the Library Resources. The Preorder reward just gives you access to the Guides. So, the 404 error that you are receiving is because you would need to upgrade to Digital Pro in order to access the rest of the Library Resources.

Blessings,

Ben Sherrick

Hello Samuel,

I have added the music/video access code for Unit 6 to your account. You should now be able to access the videos on our ABC Resources page at https://myanswers.com/edu/resources/. Please reach out to us with further questions or issues!

Blessings,

Ben Sherrick

Good Afternoon Nancy,

I verified on your account that you have access to the KJV resources. At this point in time, the downloadable printables and lesson content are in black and white. I apologize for the inconvenience this may cause you. 

Blessings,

Ben Sherrick

Good Evening Elizabeth,

Thank you for your report about the issue with the registration forms. I have submitted your report to our Design/UX team to review and I will let you know when I have an update to share.

Blessings,

Ben Sherrick

Good Afternoon Liz,

Here is the link to purchase the Treasure Map with Medallion Stickers: https://answersingenesis.org/store/product/mystery-island-vbs-treasure-map/. Please let us know if you have any further questions or issues! 

Blessings,

Ben Sherrick

Hello,

We will be adding the option to download full lesson content on or before the full release of ABC Digital. But for now, please visit our old Resources page at https://myanswers.com/edu/resources/v1/ . 

Once the files are downloaded, you can copy or move the files to the usb drive. If the folder is zipped, you can extract the files to the usb drive as well. Please reach out to us with further issues or questions.

Blessings,

Ben Sherrick

Good Afternoon Andrew,

The postcards are not part of Digital Pro. We don't provide them on the Resource DVD-ROM (aka digital resources), either. You will need to purchase them through the store and then add the address information and print them out.

I found invitation and save the date postcards. Here are the links:

• Invitation Postcards - https://myanswers.com/vbs/manage/9396/order-supplies/?sku=11-8-027
• Save the Date Postcards - https://myanswers.com/vbs/manage/9396/order-supplies/?sku=11-8-026

Please reach out to us with further questions or issues!

Blessings,

Ben Sherrick

Good Morning Donna,

Yes, if you have upgraded to Plus you can invite as many people as you need to assist you. In VBS Digital, they are referred to as "Coordinators." A "Coordinator" is different from a "Volunteer." Coordinators are people who have access to VBS Digital to help manage your event. Volunteers are workers at your event, but they do not have access to work within VBS Digital. Someone can be both a coordinator and a volunteer.

To invite a coordinator, simply go to the People page and click the"Coordinator Settings." At the bottom of the page, there is an Add Coordinator section. Enter the person's email, choose their role, and click "Add Coordinator."

They'll receive an invitation email. When they click the link in the email, they'll be instructed to log in or create an account, and then they'll be authorized to manage your event.

The Coordinator page will also allow you to rescind invitations or remove coordinators from the event.

Please reach out to us if you have any further questions or issues!

Blessings,

Ben Sherrick