Hello,

Our web support team does not have a support phone number. However, I am happy to help! What can I do for you? 

Blessings,
Benjamin

Hello, 

You will need to open the .CSV file in Excel and then save it as an .XLSX file. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

You can export the Students/Volunteers by selecting all of them and then choose "Download Full Student/Volunteer List". See screenshot below. 

Hello Abby,

Yes, you can include the URL for you registration and a description for it in the Body of the Public Page. 

Hello,

I have a ticket in with our Content Team regarding this issue as the background image is not displaying correctly. I will keep you updated on the progress of the ticket.

Hello Leigh,

This is due to several of the resources and checklist redirect links not being available 6-8 months before VBS time. They are released periodically leading up to the VBS launch. If you can access some of the resources in the digital library, then your VBS is set up correctly, and as resources become available to you, you will see them in the digital library as downloadable. This issue is also affecting the checklist, as some websites are not available yet, resulting in 404 errors. If you have any other questions or issues in the time leading up to VBS, please let us know!

Hello Laine,

This is due to several of the resources and checklist redirect links not being available 6-8 months before VBS time. They are released periodically leading up to the VBS launch. If you can access some of the resources in the digital library, then your VBS is set up correctly, and as resources become available to you, you will see them in the digital library as downloadable. This issue is also affecting the checklist, as some websites are not available yet, resulting in 404 errors. If you have any other questions or issues in the time leading up to VBS, please let us know!

Hello,

Happy to help! I have reset both of your classes to start lesson 1 on Feb. 4th. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

The "Save Draft" icon will show up on the left-hand side of the page. If you are not seeing it, try to leave the Public Page Setup and it will force you to save your work. 

Hello,

There is not an option to download all the resources at once. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin