Hello,

Happy to help! Here is a link to view the Tutorial Videos form the VBS Theme Keepers of the Kingdom: https://myanswers.com/vbs/keepers-of-the-kingdom/videos/tutorial-videos/. The Theme is different, but the concepts are the same. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

Happy to help! After doing some testing, I can verify that you are not able to check in a student from their details page. The attendance check box on the student details page will auto populate when the student is checked-in via the Attendance page here: https://myanswers.com/vbs/manage/48795/attendance-report/. You will need to click on the Team and then check-in the desired student. 

We apologize for any confusion on this! 

Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

The profile icons are associated with the Teams and not the individual volunteers/students. Once a volunteer/student is assigned to a Team, their profile icon will change to match the profile icon of the Team. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

Our web support team does not have a support phone number. However, I am happy to help! What can I do for you? 

Blessings,
Benjamin

Hello, 

You will need to open the .CSV file in Excel and then save it as an .XLSX file. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

You can export the Students/Volunteers by selecting all of them and then choose "Download Full Student/Volunteer List". See screenshot below. 

Hello Abby,

Yes, you can include the URL for you registration and a description for it in the Body of the Public Page. 

Hello,

I have a ticket in with our Content Team regarding this issue as the background image is not displaying correctly. I will keep you updated on the progress of the ticket.

Hello Leigh,

This is due to several of the resources and checklist redirect links not being available 6-8 months before VBS time. They are released periodically leading up to the VBS launch. If you can access some of the resources in the digital library, then your VBS is set up correctly, and as resources become available to you, you will see them in the digital library as downloadable. This issue is also affecting the checklist, as some websites are not available yet, resulting in 404 errors. If you have any other questions or issues in the time leading up to VBS, please let us know!

Hello Laine,

This is due to several of the resources and checklist redirect links not being available 6-8 months before VBS time. They are released periodically leading up to the VBS launch. If you can access some of the resources in the digital library, then your VBS is set up correctly, and as resources become available to you, you will see them in the digital library as downloadable. This issue is also affecting the checklist, as some websites are not available yet, resulting in 404 errors. If you have any other questions or issues in the time leading up to VBS, please let us know!