Your comments

Hello Colleen,

Thank you for your feedback! I will pass this to our Development Team for further review. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello Monica,

If you are referring to the VBS Theme The Great Jungle Journey, then yes. 

If your purchased a kit, the Teachers Guide will be included in the kit. If you purchased the Digital Pro option, then the Teacher Guides will be available in the Digital Library here: https://myanswers.com/vbs/jungle-journey/guides/.

Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello Amanda,

Happy to help! I have fixed your access issue and verified that you now have access to download the Guides. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

Happy to help! Here is a link to view the Tutorial Videos form the VBS Theme Keepers of the Kingdom: https://myanswers.com/vbs/keepers-of-the-kingdom/videos/tutorial-videos/. The Theme is different, but the concepts are the same. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

Happy to help! After doing some testing, I can verify that you are not able to check in a student from their details page. The attendance check box on the student details page will auto populate when the student is checked-in via the Attendance page here: https://myanswers.com/vbs/manage/48795/attendance-report/. You will need to click on the Team and then check-in the desired student. 

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We apologize for any confusion on this! 

Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

The profile icons are associated with the Teams and not the individual volunteers/students. Once a volunteer/student is assigned to a Team, their profile icon will change to match the profile icon of the Team. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

Our web support team does not have a support phone number. However, I am happy to help! What can I do for you? 

Blessings,
Benjamin

Hello, 


You will need to open the .CSV file in Excel and then save it as an .XLSX file. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello,

You can export the Students/Volunteers by selecting all of them and then choose "Download Full Student/Volunteer List". See screenshot below. 

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Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello Abby,

Yes, you can include the URL for you registration and a description for it in the Body of the Public Page. 

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Please let us know if you have any further questions or issues! 

Blessings,

Benjamin