Your comments

Hello Laura,

This is a known issue that we are working on and will be fixed soon. We apologize for the inconvenience this has caused you. I know the issue is more prominent in Google Chrome. So, in the meantime, you can try using a different browser to see if you are able to edit the body of the email. 

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello Chelsea,

Happy to help! I have fixed your access issue and verified that you are able to access your classes via https://myanswers.com/edu/manage. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Thank you for the feedback! I will pass this on to our development team for further review.

Hello Brian,

Please check out the following links for free downloadable Mystery Island content as well as items for purchase:

https://answersingenesis.org/vbs/mystery-island/resources/

https://answersingenesis.org/vbs/mystery-island/order/

Please let us know if you have any further questions!

Blessings,

Benjamin

Hello Joanna,

Unfortunately, we aren't able to support customization of the print nametags feature within VBS Digital, but you can print your own custom name tag labels in a word processor using Avery template #74459​/5392​.

https://www.avery.com/templates/74459​

https://www.avery.com/templates/5392​


Please let us know if you have any further questions or issues!

Hello Ben,

I am not aware of a way to activate the registration link without it showing on the web page. Let me consult my team on this and I will get back to you with an update.

Blessings,

Benjamin

Hello Katie,

Since your church has already claimed the access code, you will not be able to claim to access code again. I verified that you have access to your VBS event. Here is the link to your event: https://myanswers.com/vbs/manage/23454/.


Please let us know if you have any further questions or issues!


Blessings,

Benjamin

Hello David,

   

You can remove the promotion video off your web page by following the steps below:

  1. From the dashboard, click on Promote
  2. Click on Edit Public Page
  3. Scroll down until you reach the Video section
  4. Click the toggle button off

For your convenience, here is a link to edit your VBS public page: https://myanswers.com/vbs/manage/25035/public-page/.

Blessings,

Benjamin

Hello Lora,

I am glad that you were able to find the video on the old ABC Resources page. I double-checked your account and found that you may be using PreK materials. If so, here is the access code to unlock the music/videos:  PM06XIB. 

Please let us know if you have any further questions or issues!


Blessings,

Benjamin

Hello Cindy,

I apologize for the issue you are having with printing the Primary Guide. Please try this link https://bit.ly/2R2sn58 to download and print the Mystery Island Primary Guide. 

Please let us know if you have any further questions or issues! 

Blessings,

Benjamin