The issue has been corrected. You should be able to edit that field now.

Thanks for letting us know about the issue.

Those fields were being duplicated. In one place in the spreadsheet they were blank, and the other filled in. I corrected that problem, so it should look better now.

We see the problem. There is an incompatibility between our code and the existing code on your website. There is no quick fix. Our Javascript developer will work on it, but it will probably be several weeks.

Marsha,

Do you have an example of the problem somewhere we can see it? Is it on your website somewhere?

Age group must be present on the form in order for Digital Director to function.

I would recommend defining the age groups to be single ages: 8-year-olds, 9-year-olds, 10-year-olds, 11-year olds...

Your teams can be set up include multiple age groups. You can have one team that includes "8-year-olds, 9-year-olds and 10-year-olds" and another for "10-year-olds, 11-year-olds and 12-year-olds".

That gets you the age group information you need, and still divides the teams the way you want.

When someone registers, one email is sent to them, and another goes to the directors and coordinators, unless they have opted out of those notification emails. You are correct that no other emails will be automatically sent to participant's parents.

The email that goes to the parents does not contain the team information. That information is only sent to the directors and coordinators.

Thanks for the suggestion. I'll pass it on to the team and see if this is something we can get done this season.

That is done from the Students page. From the main menu, choose "People," then the "Manage All Students" buttons. On that page, there is a "Print/Download" drop-down that contains the various print and download options.

I'm not sure what forms you are referring to.

If you mean printable registration forms, those are found on the DVD-ROM that comes with your VBS Starter or Super-Starter kit. MyAnswers Director is designed to allow people to volunteer online, and for you to be able to manage and organize them from within the tool.

Sorry you're running into trouble getting started. The checklist is designed to walk you through using the tool step by step including setting up the public page and registration pages.Of course, you're free to skip the checklist and just use the tools you want.

You can invite other people to work on your event. Just choose "People" in the main menu, then click the "Coordinator Settings" button. You can then invite others to join your event in various roles.

If you have specific issues or questions, let us know so we can help you out.