Hello Gary,

You can move your map pin from your public page settings: https://myanswers.com/vbs/manage/31985/public-page/. As it says below the map–if the map is wrong, you can drag the red marker to the right place.

Please let us know if you have any more questions or issues!

Arthur

AiG Web Support

Good afternoon Kathi,

I just sent you a code for the Zoomerang Super Starter Kit (YMPN-KZMM-3UFK). Please apply that code to your VBS event and you will see the price of the Digital Pro upgrade drop down to $49. It's usually $99 for the upgrade but due to supply chain issues causing delays in shipping the materials out we dropped the price for this year.

Please let us know if you have any more questions or issues!

Thanks,

Arthur

AiG Web Support

Good afternoon Nathan,

Unfortunately, there is no way to preview the files in VBS Digital (https://myanswers.com/vbs/incredible-race/resources/promotion/clip-art/) without clicking on them. The standard PNG image files should open in your browser first, then you can decide whether or not to download them.

I also added the Incredible Race Resource download to your AiG account if you would like to download all the content in .zip files: https://answersingenesis.org/account/downloads/?q=the%20incredible%20race%20vbs%3A%20resource.

Please let us know if you have any more questions or issues!

Arthur

AiG Web Support

Hi Kimberly, it turns out that we do offer a PDF download of the Teen/Adult teacher guide with a link that is printed in the back of that guide. Here is the link ahead of time as you have not yet received your physical guide yet:

https://answersvbs.com/zrtag

Please let us know if you need anything else!

Arthur

AiG Web Support

Good afternoon Jennie,

Yes, you should now be able to download PDFs of the guides to print out and provide to your team.

https://myanswers.com/vbs/incredible-race/guides/

Please let us know if you need anything else!

Arthur

AiG Web Support

Good afternoon Cheryl,

You can add an age group to your registration page by creating them from your Age Groups page here: https://myanswers.com/vbs/manage/31985/age-groups/.

Please let us know if you have any more questions or issues!

Arthur

AiG Web Support

Good afternoon Gen,

Your public page can be published here: https://myanswers.com/vbs/manage/10580/public-page/. I noticed this had been done already, so you may have figured it out already. Here are your public links:

Public page: https://newcastlebaptist.myanswers.com/mystery-island/

Volunteer registration: https://newcastlebaptist.myanswers.com/mystery-island/volunteer/

Student registration: https://newcastlebaptist.myanswers.com/mystery-island/register/

Please let us know if you have any more questions or issues!

Thanks,

Arthur

AiG Web Support

You're welcome! Your class is now set to Lesson 86 for this Sunday, May 15th. I also set up a postponement to skip June 12th on your class schedule.

Please let us know if you need anything else!

Blessings,

Arthur

AiG Web Support

Good afternoon Katie,

I just cleared the watermarked PDF cache for your organization, so if there were any issues with your PDFs generating they should be resolved now. The issue could also be that you left the page open for too long and the download links expired. If that is the case, refreshing the page will pull new download links.

Please check again and let us know if you have any more questions or issues!

Arthur

AiG Web Support

Good afternoon Dody,

The KJV Digital Resources for ABC Print can be downloaded from this page: https://myanswers.com/edu/resources/v1/.

These download as .zip files and will need to be fully downloaded and extracted before they will work. It sounds like there was a problem with the download and it cut out before it finished downloading, which would render the .zip file corrupted/unextractable.

To improve the probability of having a successful download, I would suggest that you 1) refresh the page just before downloading the file, minimize other traffic on your network while the file is downloading, and 3) use a wired connection if you are on wi-fi. If these steps don't work for you, you may need to use a faster internet connection to download the files.

Please let us know if you have any more questions or issues!

Arthur

AiG Web Support