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Why will my pdf's not come up?
Katie Abercrombie 3 years ago
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updated by Arthur L. (Answers in Genesis - Business Analyst) 3 years ago •
1
I was able to print off some lessons yesterday, but now, when I click printable pdf, all I get is an error message.
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Answer
Answered
Good afternoon Katie,
I just cleared the watermarked PDF cache for your organization, so if there were any issues with your PDFs generating they should be resolved now. The issue could also be that you left the page open for too long and the download links expired. If that is the case, refreshing the page will pull new download links.
Please check again and let us know if you have any more questions or issues!
Arthur
AiG Web Support
Customer support service by UserEcho
Good afternoon Katie,
I just cleared the watermarked PDF cache for your organization, so if there were any issues with your PDFs generating they should be resolved now. The issue could also be that you left the page open for too long and the download links expired. If that is the case, refreshing the page will pull new download links.
Please check again and let us know if you have any more questions or issues!
Arthur
AiG Web Support