Ideas
It is taking an hour to download then it want open with zip. can't view video.
Answer
Good afternoon Dody,
The KJV Digital Resources for ABC Print can be downloaded from this page: https://myanswers.com/edu/resources/v1/.
These download as .zip files and will need to be fully downloaded and extracted before they will work. It sounds like there was a problem with the download and it cut out before it finished downloading, which would render the .zip file corrupted/unextractable.
To improve the probability of having a successful download, I would suggest that you 1) refresh the page just before downloading the file, minimize other traffic on your network while the file is downloading, and 3) use a wired connection if you are on wi-fi. If these steps don't work for you, you may need to use a faster internet connection to download the files.
Please let us know if you have any more questions or issues!
Arthur
AiG Web Support
Customer support service by UserEcho
Good afternoon Dody,
The KJV Digital Resources for ABC Print can be downloaded from this page: https://myanswers.com/edu/resources/v1/.
These download as .zip files and will need to be fully downloaded and extracted before they will work. It sounds like there was a problem with the download and it cut out before it finished downloading, which would render the .zip file corrupted/unextractable.
To improve the probability of having a successful download, I would suggest that you 1) refresh the page just before downloading the file, minimize other traffic on your network while the file is downloading, and 3) use a wired connection if you are on wi-fi. If these steps don't work for you, you may need to use a faster internet connection to download the files.
Please let us know if you have any more questions or issues!
Arthur
AiG Web Support