Hello Karen,

Yes, our apologies. We did have an issue, but with our most recent update this afternoon, the issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate and download the PDF files.

Blessings,

Benjamin Sherrick

Hello Deanna,

Thank you for reaching out to us about purchasing ABC Digital. We’ll be activating the ability to start paying on January 2^nd. Starting then, you will see a new dialog box that will allow you to set up your subscription.

There will also be a grace period until January 11^th in case you're concerned about losing access if you don't start the subscription right away.

Please let me know if you have any more questions or issues!

Have a Happy New Year!

Benjamin Sherrick

Hello Liz,

The system automatically fills in the rotation stations with teams, so, unfortunately, it doesn't allow for syncing up stations. When setting multiple first stations to different teams, this just lumps the teams to an existing group. Ideally, we would prevent first stations from being selected more than once, but that restriction is not yet in place. I'm sorry that tripped you up.

We understand that scheduling is an important part of a VBS event, but we don't currently have the capacity to build out a fully customizable system. Instead, we released an automated scheduling module to provide a limited schedule for our users to use if they choose.

Please reach out to us with further questions or issues!

Blessings,

Ben Sherrick

Here you go! Please let us know if you need anything else.

https://assets.myanswers.com/img/theme/mystery-island-header-1.jpg

Good Afternoon Nancy,

Hello,

Between the family and the student information, the student registration form is about 1.5 pages. I would recommend adding fields to the Student form until it moves the Student section to the second page, then just print the second page. 

To get a report of your students, you can go to People -> Students and then click on the Actions dropdown to select 'Print full team roster'. However, this will print off each team separately, so this will be more then one page. 

Blessings,

Ben Sherrick

Hello Nancy,

I am looking more into why the content is being downloaded in black and white. Would you please provide the following information:

• Unit #
• Age Group
• Content downloaded that is in b/w

Thank you!

Blessings,

Ben Sherrick

Hello,

I confirmed on your account that you have access to KJV Resources. At this time, our new ABC Resources page only has ESV content. However, you can still access your KJV Resources and claim access codes on our old resources page at https://myanswers.com/edu/resources/v1/. I have added the verse music access code for Unit 5 to your account, so you should have access to PreK music as well.

Please let us know if you have any further questions or issues!

Blessings,

Ben Sherrick

Good Afternoon Robbie,

I was able to verify your purchase of the Mystery Island Super Starter Kit with the preorder reward of the Teacher Guides. The Digital Plus upgrade you purchased gives you full site functionality, but without the Library Resources. The Preorder reward just gives you access to the Guides. So, the 404 error that you are receiving is because you would need to upgrade to Digital Pro in order to access the rest of the Library Resources.

Blessings,

Ben Sherrick

Hello Samuel,

I have added the music/video access code for Unit 6 to your account. You should now be able to access the videos on our ABC Resources page at https://myanswers.com/edu/resources/. Please reach out to us with further questions or issues!

Blessings,

Ben Sherrick