Hello Stacey,

Since the digital access was purchased and claimed for a specific VBS Theme, you will not lose access to that VBS Theme/Event. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello,

Happy to help! Your start date was set for April, so that is why the lessons were off. I adjusted your classes to start Lesson 1 on June 27th.

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

You are welcome! Please let us know if you have any further questions or issues!

Here is a link to some resources that you are welcome to use to put on your nametags:  https://answersingenesis.org/vbs/mystery-island/resources/

Hello Stephanie,

This is a known issue and we are currently working on a resolution. We apologize for the inconvenience this caused you. To fix this, you will need to use the Avery template 74459. Here is a link to the template: https://www.avery.com/templates/74459. 

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello Dawn,

Unfortunately, we aren't able to support customization of the print nametags features within VBS Digital, but you can print your own custom name tag labels in a word processor using Avery template #74459​/5392​.

https://www.avery.com/templates/74459​

https://www.avery.com/templates/5392​

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello Nathan,

You can edit the body of the Public Page to list out your event times. To edit the public page, click Promote > Edit Public Page and then scroll down to the Body section. Here is a direct link as well: https://myanswers.com/vbs/manage/24012/public-page/ . I went ahead and added the text "Event Times: Coming soon..." to the body so you would find it more easily and give you a reference on where to put it. Also, I turned off the Dates and Times section so that there would be no confusion.

Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello Diane,

Yes, I have added a field to your student form. Please check it out and make any necessary changes to fit your needs: https://myanswers.com/vbs/manage/24833/forms/?sitehist=1623729974960. 

Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello Elisha,

In order for the 4 groups to show up as separate groups instead of one, you will need to specify a different starting station for each team other than opening assembly. I went ahead and made some changes for you to look at and review. You are welcome to adjust the teams to your desired starting positions, but I hope you being able to see it will be of help. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello Laura,

This is a known issue that we are working on and will be fixed soon. We apologize for the inconvenience this has caused you. I know the issue is more prominent in Google Chrome. So, in the meantime, you can try using a different browser to see if you are able to edit the body of the email. 

Please let us know if you have any further questions or issues!

Blessings,

Benjamin