Hello,

You will need to edit the webpage and then scroll down to the Video section. To disable the video, click the toggle button to the off position and then click Save. 

Hello Patty,

Happy to help! I was unable to find any VBS Events associated with the email vmilliron@firstbaptistdayton.org. Do you have another email address that is associated with your VBS Digital account? 

Hello Greg,

I am unable to duplicate the issue. Which teachers are not able to access the lessons? Are you receiving any error messages?

Hello Matt,

Are you able to verify that the email addresses are correct? If they are, you can cancel the pending requests and then re-send them. 

Blessings,

Benjamin

Hello Alan,

No problem! I have updated your website to http://newlifelamesa.org and verified it was fixed on your public page. Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

Hello Hope,

Happy to help! Please try downloading the videos first and see if the issue continues. If it does not, then it sounds like a bandwidth issue and you may need to let the videos buffer before playing them. Let me know! 

Hello Amelia,

Happy to help! What age group and lesson number of the resources/music are you attempting to download? Have you tried to refresh your browser page? 

Hello,

Apologies for the delay in response! Since Keepers of the Kingdom is in an early access stage, our development team is still working on implementing fixes for known issues. I do not currently have a timeline for when this particular issue will be resolved. However, we will keep you updated when the missing student/volunteer information issue is resolved! Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello,

Apologies for the delay! Since Keepers of the Kingdom is in an early access stage, our development team is still working on implementing fixes for known issues. I do not currently have a timeline for when this particular issue will be resolved. However, we can give you an update when the dashboard checklist is available. Please let us know if you have any further questions or issues!

Blessings,

Benjamin

Hello Steve,

Apologies for the delay in response! Since Keepers of the Kingdom is in an early access stage, our development team is still working on implementing fixes for known issues. I do not currently have a timeline for when this particular issue will be resolved. However, we can give you an update when the dashboard checklist is available. Please let us know if you have any further questions or issues!

Blessings,

Benjamin