Your comments
Hello,
Our developers were making improvements to the PDF watermarking. Are you able to try clearing your browser cache and then attempting to download the PDFs in question? If the issue still persists, please let us know!
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello,
Our developers were making improvements to the PDF watermarking. Are you able to try clearing your browser cache and then attempting to download the PDFs in question? If the issue still persists, please let us know!
Blessings,
Benjamin
Hello,
No, the icons available are from all themes combined. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello,
If you go to Promote > Promotional Tools, you can use that QR code to put on your invitations or church website and it will direct users to the VBS Public Page.
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello,
We appreciate your feedback! I will pass this along to our development team to review for future improvements. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello,
Happy to help! Per your request, I have updated the "phone number" field to "alternate phone number". Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello Jennifer,
Per your request, I have updated your church website to https://alivein.me/. Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello,
Update: Out Content Team has updated the Opening video to include music.
https://myanswers.com/vbs/wonder-junction/resources/support-videos/drama-graphics/mp4s/.
Please let us know if you have any further questions or issues!
Blessings,
Benjamin
Hello Eric,
After looking at your account, I noticed that you claimed a KJV resources code. Please visit https://myanswers.com/edu/resources/v1/ and let us know if the issue still persists.
Blessings,
Benjamin
Customer support service by UserEcho
Hello,
I was not able to duplicate the issue described on your account. Below is a screenshot of the MP4 videos and you can click on "Download MP4". You also could check your browser settings as it may be set to open files in a new tab vs download.
Please let us know if you have any further questions or issues!
Blessings,
Benjamin