- ABC Digital
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Ideas
0
Dates off
Hello- I sent in a request to fix the dates last week and have not heard back. The lesson number is correct but the system thinks it is a week ahead. Not sure if the time change did this? It is confusing my teachers as it sends the next weeks lesson on the wrong date. Thank you for help.
Customer support service by UserEcho
my date is off by 2 weeks hope to get answers on how to correct this so its not as confusing each week.
Hello, I just fixed the date on my teacher's classes by clicking on the three dots on the current lesson (under the schedule tab) and click on postpone lesson. It automatically updated all of the future lesson dates. You have to make sure to go to each class and do the same, as needed. Hope this helps.
**NOTE** you can only do this for the lessons that are coming up, ones that show up as past lessons you can't fix unless you contact AIG. However, this actually will help me moving forward after the next lesson, certainly hope it helps you too. (ours was behind 1 week so I just postponed the next future lesson to the actual date that we will be teaching it, and it updated the rest of them, I just made sure the teachers are aware of when to start following the schedule as shown)