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Answered

How to set up a new group

the4punches 1 year ago updated by James S. (Answers in Genesis - Web Support Analyst) 1 year ago 1
Answer

Hello,

To add a new Age Group you will need to 

 1. Click on the settings cog in the lower left corner of the screen. If on mobile, tap on the 3 lines in the top left corner then tap settings.


2. Click on "Age Groups" (along the left side of the page. If on mobile, tap on the 3 lines in the top left corner then tap "Age Groups".

3. Scroll to the bottom of the page and click/tap the "Add Age Group" button.

4. After you've filled in the name, don't forget to save.



If you have any other questions or issues, please contact us!


In His service,

James

AiG Web Support 

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Answered

changing the start date

Answer

Hello,

To edit the start date, you will need to click on the Settings icon (bottom left) > Event. Then you will be able to adjust the start date.


Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Answered

Bulk T-Shirt Prices (5-49) $6.99

Howard 1 year ago updated by James S. (Answers in Genesis - Web Support Analyst) 1 year ago 1
Answer

Hello Howard,

Bulk pricing is available. Simply add the quantity you need of each size. If you have more than 5 shirts in your cart the bulk pricing is applied.

If you have any other questions or issues, please contact us!

In His service,

James

AiG Web Support

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Answered

How can i take the promotional video off the Public page

How can i  take the video off the Public page?

Answer

Hello,

You will need to edit the webpage and then scroll down to the Video section. To disable the video, click the toggle button to the off position and then click Save. 


Please let us know if you have any further questions or issues! 

Blessings,

Benjamin

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Answered

How do I see the names of registered kids?

Rebekah Warden 1 year ago updated by James S. (Answers in Genesis - Web Support Analyst) 1 year ago 2

I have one kid registered so far. When I click to see who is registered it shows one registered but it doesn't show me who is registered.

Answer

Hi Rebekah,

I was able to finish resolving this issue. Your student's names will now be displayed correctly. I apologize for the inconvenience. If you have any questions or issues, please contact us!


In His service,

James

AiG Web Support

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Answered

Trying to add dinner as an event

Country10 1 year ago updated by James S. (Answers in Genesis - Web Support Analyst) 1 year ago 1
Answer

Hello,

I apologize for the delayed response! If you are planning for it to be the same length as the others (crafts, missions, snacks, etc.), then I suggest adding it to your "Rotating Stations". To do this...

1. Go to your settings.

2. Select "Rotating Stations" along the left side of the screen.

3. Click "add" then fill in the Name & Location.

If you have any questions or issues, please contact us.

In His service,

James

AiG Web Support

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Answered

roster

Andrew Wells 1 year ago updated by James S. (Answers in Genesis - Web Support Analyst) 1 year ago 1

I cannot see the names of the volunteers that registered or the names of the kids. I also cannot click on them to see who is who. Below is what I am seeing.

Image 1869

Answer

Hello Andrew,


I was able to work on, and resolve this for you, yesterday. If you have any questions or issues, please contact us!


In His service,

James

AiG Web Support

0
Answered

Custom Name tags

Lisa Brown 1 year ago updated by Tanner K. (Answers in Genesis - Web Support Analyst) 1 year ago 1

Is there a way to add emergency contact and allergies to the tag?