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Getting error 500 page even though I have a valid code for the curriculum to download the class notes, etc.

Karen Schultz 4 years ago • updated by Benjamin S. (Answers in Genesis - Web Support Analyst) 4 years ago • 1

I am trying to download the Class Notes from the abc-resource page. I have entered our code from the back of our teacher's manual and it takes me to the PK-1 access page, or I get an error 500 page. I cannot access the level 2-3 resources!

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Answered
Benjamin S. (Answers in Genesis - Web Support Analyst) 4 years ago

Hello Karen,

Yes, our apologies. We did have an issue, but with our most recent update this afternoon, the issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate and download the PDF files.

Blessings,

Benjamin Sherrick

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Answered
Benjamin S. (Answers in Genesis - Web Support Analyst) 4 years ago

Hello Karen,

Yes, our apologies. We did have an issue, but with our most recent update this afternoon, the issue should be fixed. Please try to access your lesson resources and let me know if you are still not able to generate and download the PDF files.

Blessings,

Benjamin Sherrick

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