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Questions
My resource code gave me Pre K instead of middle school? Is there a way to get the right resources?
I have recently ordered middle school curriculum Lessons 1-10. Upon putting the resource code in, pre K resources come up. If I try to click the middle school tab on the left, only the free lessons (Easter, Christmas, etc.) come up. Any advice or someone I can call directly? I am new to using these platforms, so it very well could be operator error.
Thanks for any help you can offer.
Answer
Hello,
The access code that you currently have will give you access to Unit 1 resources of all age groups. After clicking on 'Middle School' in the left pane, Unit 1 will appear above the Free Lessons. To expand the lessons under Unit 1, you will have to click on it. I apologize for the confusion this may have caused you. If you are having any issues with the content, let us know.
Here is the old site just in case you may need it. https://myanswers.com/edu/resources/v1/
The access codes are cross compatible, so you will not need to re-enter your access code.
Thank you for your patience in this matter,
Ben Sherrick
Customer support service by UserEcho
Hello,
The access code that you currently have will give you access to Unit 1 resources of all age groups. After clicking on 'Middle School' in the left pane, Unit 1 will appear above the Free Lessons. To expand the lessons under Unit 1, you will have to click on it. I apologize for the confusion this may have caused you. If you are having any issues with the content, let us know.
Here is the old site just in case you may need it. https://myanswers.com/edu/resources/v1/
The access codes are cross compatible, so you will not need to re-enter your access code.
Thank you for your patience in this matter,
Ben Sherrick